If you’re experiencing problems with your HP laptop and need to troubleshoot, knowing the model number is crucial. The model number helps HP identify the specific model of your laptop and provides access to the correct drivers, software, and support documentation. Finding the model number on your HP laptop is a simple process that can be done in a few different ways.
The most straightforward way to find the model number is to look on the bottom of your laptop. The model number is typically printed on a sticker or label located on the bottom of the laptop. The model number will typically start with the letters “HP” followed by a series of numbers and letters. For example, a model number might look like “HP 15-dw0000”.
If there is no sticker or label on the bottom of your laptop, you can also find the model number in the System Information window. To access the System Information window, press the Windows key + R and type “msinfo32” in the Run dialog box. The model number will be listed under the “System Model” field.
You can also find the model number in the BIOS settings. To access the BIOS settings, restart your laptop and press the F10 key repeatedly during the boot process. The model number will be listed in the BIOS settings under the “System Information” tab.
Identifying the Model Number on the Laptop Exterior
Locating the model number on the exterior of an HP laptop is relatively straightforward. This information can be found in a few different locations, depending on the specific model. Here are some common places to check:
Bottom of the Laptop
Flip the laptop upside down and examine the bottom panel. The model number is often printed on a sticker or label located on the bottom. This label may also contain other information, such as the serial number and product key.
Back of the Screen
Open the laptop and check the back of the screen bezel. The model number may be printed on a small sticker or label in this area. This is a common location for model numbers on HP EliteBook and ProBook models.
Battery Compartment
If your HP laptop has a removable battery, check the battery compartment. The model number may be printed on a label inside the battery compartment. To access the battery compartment, you may need to flip the laptop upside down and slide a latch or button to release the battery.
In addition to these external locations, the model number may also be printed on the original packaging or documentation that came with the laptop.
Using the System Information Utility
The System Information Utility is a built-in tool in Windows that provides detailed information about your computer, including its model number. To use this utility:
- Press Windows Key + R to open the Run dialog box.
- Type msinfo32 and press Enter.
- In the System Information window, click on the “System Summary” section in the left pane.
- Your model number will be displayed in the “System Model” field.
Here is a table summarizing the steps:
| Step | Action |
|---|---|
| 1 | Press Windows Key + R. |
| 2 | Type msinfo32 and press Enter. |
| 3 | Click on the “System Summary” section. |
| 4 | Find the “System Model” field. |
Checking the BIOS Settings
To access the BIOS settings on your HP laptop, follow these steps:
- Turn off your laptop.
- Press the Power button to turn it back on.
- As soon as the HP logo appears, press the F10 key repeatedly.
- The BIOS settings will appear on the screen.
| BIOS Setting | Description |
|---|---|
| System Information | Displays the system model, serial number, and other information. |
| Product Name | Displays the product name, which may include the model number. |
| System SKU | Displays the system SKU, which may include the model number. |
Once you have found the model number in the BIOS settings, you can write it down or take a picture of it for later reference.
Locating the Model Number in the Command Prompt
If you don’t want to physically handle your laptop, you can find the model number through the Command Prompt. This method is straightforward and provides accurate results.
Steps:
-
Type “cmd” in the Windows search bar and select “Command Prompt” from the search results.
-
In the Command Prompt window, type the following command and press Enter:
wmic csproduct get name
-
The model number will be displayed in the Command Prompt window.
Example: If the command output is “HP EliteBook 840 G7”, then the laptop model number is “840 G7”.
Inspecting the Laptop’s Battery or Label
If the model number is not visible on the laptop’s exterior, check the following locations:
1. Battery Compartment
Turn the laptop upside down and locate the battery compartment. The model number may be printed on the battery itself or on a label inside the compartment.
2. Underside of the Laptop
Flip the laptop over and examine the underside. Some HP laptops have a sticker or label with the model number affixed to the bottom panel.
3. Inside the BIOS
Restart the laptop and press the appropriate key (usually F1, F2, or F10) to enter the BIOS settings. Navigate to the “System Information” or “General Information” section to find the model number.
4. Command Prompt
Open the Command Prompt (search for “cmd” in the Start menu). Type the following command and press Enter:
“`
wmic csproduct get name
“`
The output will display the model number of your HP laptop.
5. Advanced System Information Tool
Download and install the free Advanced System Information Tool (ASIT). Once installed, launch the tool and navigate to the “System Information” tab. The model number will be listed under the “BIOS Information” section.
Here is a table summarizing the different locations to check for the model number:
| Location | Method |
|---|---|
| Battery Compartment | Check label on battery or inside compartment |
| Underside of Laptop | Inspect for sticker or label with model number |
| BIOS | Enter BIOS and navigate to System Information |
| Command Prompt | Run “wmic csproduct get name” command |
| Advanced System Information Tool | Install ASIT and check BIOS Information section |
Utilizing HP Support Assistant for Model Identification
HP Support Assistant is a comprehensive software tool that provides a convenient and effective way to identify your HP laptop’s model number. Follow these steps to utilize this tool:
- Navigate to the HP Support Assistant website at support.hp.com/us-en.
- Click on the “Download” button and install the HP Support Assistant software on your laptop.
- Launch the HP Support Assistant software and click on the “My devices” tab.
- A list of all the HP devices associated with your account will be displayed. Select your laptop from the list.
- The HP Support Assistant will provide you with detailed information about your laptop, including its model number.
- Additionally, you can click on the “Identify my product” button to open a new window that displays your laptop’s model number prominently.
The following table summarizes the steps involved in utilizing HP Support Assistant for model identification:
| Step | Action |
|—|—|
| 1 | Navigate to the HP Support Assistant website |
| 2 | Download and install HP Support Assistant |
| 3 | Launch HP Support Assistant |
| 4 | Select your laptop from the list of devices |
| 5 | View your laptop’s model number |
| 6 | Click on “Identify my product” for a prominent display of the model number |
Searching for the Model Number in HP’s Knowledge Base
HP has an extensive knowledge base that contains information on all of its products. You can use this knowledge base to find the model number of your laptop. To do this, follow these steps:
- Go to the HP Support website.
- Enter the serial number of your laptop in the search field.
- Click on the “Product Information” tab.
- The model number of your laptop will be displayed under the “Product Name” heading.
If you don’t know the serial number of your laptop, you can find it by following these steps:
- Open the Command Prompt.
- Type the following command: WMIC BIOS GET SERIALNUMBER
- Press Enter.
- The serial number of your laptop will be displayed.
Once you have the model number of your laptop, you can use it to find more information about your laptop on HP’s website.
Searching for the Model Number on the Laptop’s Body
The model number of your HP laptop is usually printed on a sticker on the bottom of the laptop. The sticker may also contain other information, such as the serial number and the product key.
If you can’t find the model number on the bottom of your laptop, you can try looking for it in the BIOS. To do this, follow these steps:
- Restart your laptop.
- Press the F10 key repeatedly when the HP logo appears.
- The BIOS will open.
- The model number of your laptop will be displayed in the “System Information” section.
Searching for the Model Number in System Information
You can also find the model number of your HP laptop in System Information.
To do this, follow these steps:
- Click Start and type “System Information” in the search field.
- Select System Information from the list of results.
- The model number of your laptop will be displayed in the “System Summary” section.
Searching for the Model Number in Device Manager
You can also find the model number of your HP laptop in Device Manager.
To do this, follow these steps:
- Click Start and type “Device Manager” in the search field.
- Select Device Manager from the list of results.
- Expand the “Computers” category.
- The model number of your laptop will be displayed in the “Name” column.
Model Numbers of Some Popular HP Laptop Models
| Model Name | Model Number |
|---|---|
| HP Pavilion 15-cw0xxx | 15-cw0010nr |
| HP Envy x360 13-ay0xxx | 13-ay0010nr |
| HP Spectre x360 14-ea0xxx | 14-ea0010nr |
Contacting HP Customer Support for Assistance
If you are unable to locate your HP laptop model number using the methods described above, you can contact HP customer support for assistance. They will be able to provide you with the model number based on your laptop’s serial number or other identifying information.
- Gather your laptop’s serial number. You can find this on a sticker on the bottom of your laptop.
- Contact HP customer support. You can do this by phone, chat, or email.
- Provide the HP customer support representative with your laptop’s serial number.
- The HP customer support representative will provide you with your laptop’s model number.
Here are some additional tips for contacting HP customer support:
- Have your laptop’s serial number ready when you call.
- Be prepared to provide a brief description of your laptop, including the make, model, and operating system.
- Be patient and polite. The HP customer support representative will do their best to help you find the information you need.
- Press the “Windows” key + “R” to open the Run window.
- Type “msinfo32” and press “Enter.”
- In the System Information window, locate the field labeled “System Model.” This will display the model number of your HP laptop.
- Turn off your laptop.
- Press the “Power” button and repeatedly press the “F1” key (or another specified key) until you enter the BIOS settings.
- Navigate to the “System Information” or “Main” tab.
- Look for an entry that indicates “System Model” or “Product Name.” This will display the model number of your HP laptop.
- Press the Windows key + R.
- Type “msinfo32” and press Enter.
- In the System Information window, find the “System Model” field.
- Turn your laptop upside down and look for a sticker on the bottom.
- The sticker will have the model number printed on it.
- Open the HP Support Assistant app.
- Click on the “My devices” tab.
- Find your laptop in the list of devices and click on it.
- The model number will be displayed on the device details page.
Reviewing the Laptop’s Packaging or Documentation
The packaging of your HP laptop typically contains essential information, including the model number. Look for a label or sticker on the box or documentation that provides the model name or number. It may be labeled as “Product Name,” “Model,” or “Model Number.”
Examining the Laptop’s Case
The exterior of your laptop may also display the model number. Flip the laptop over and check the bottom panel or the area around the screen hinge. HP laptops often have a sticker or engraving that indicates the model number.
Accessing the System Information Menu
If you have access to your laptop, you can retrieve the model number through the system information menu:
Checking the BIOS Settings
The BIOS (Basic Input/Output System) stores information about your laptop’s hardware, including the model number. To access the BIOS settings:
Contacting HP Support
If you are unable to find the model number of your HP laptop using the methods described above, you can contact HP Support for assistance. Provide the customer service representative with as much information as possible about your laptop, such as its purchase date and any visible markings.
Additional Tips
Once you have identified the model number of your HP laptop, it’s recommended to record it in a safe place for future reference. You can also use the model number to download drivers, access support resources, and troubleshoot technical issues specific to your laptop model.
| Method | Steps |
|---|---|
| Packaging or Documentation | Check the laptop box or documentation for a label with the model number. |
| Laptop Case Examination | Flip the laptop over and look for a sticker or engraving with the model number on the bottom panel or screen hinge. |
| System Information Menu | Open the System Information window (msinfo32) to retrieve the model number under “System Model.” |
| BIOS Settings | Enter the BIOS settings and navigate to “System Information” or “Main” tab to find the model number. |
| HP Support | Contact HP Support if you cannot locate the model number using other methods. |
Examining the Laptop’s Product Label
1. Turn the laptop over to reveal its underside, where you’ll find a label containing various information about the device.
2. Locate the “Product Number” or “Model Number” section on the label. It typically appears in a numerical format, ranging from 10 to 15 digits in length, and is often preceded by the letters “P/N” or “M/N.”
3. If the Product Number or Model Number is not clearly labeled, it may be presented in the form of a barcode. In this case, you can use a barcode scanner to capture the information.
| Product Label Information | Location |
| Product Number/Model Number | Underside of the laptop |
| Barcode | Underside of the laptop or inside the battery compartment |
| BIOS | Access the BIOS (usually by pressing F2 or Del during startup) and navigate to the “System Information” tab |
4. Once you have obtained the Product Number or Model Number, you can proceed to the next steps to identify your HP laptop model.
How To Find Model Number In Hp Laptop
The model number is a unique identifier for your HP laptop. It is used to identify the specific model of your laptop, which is important for finding drivers, support, and other information. There are a few different ways to find the model number on your HP laptop.
Method 1: Use the System Information Tool
Method 2: Look on the Bottom of the Laptop
Method 3: Use the HP Support Assistant
