Imagine this: you’ve got a big presentation coming up, and you need to get to your office early to prepare. You’ve booked an Uber the night before, but now you wake up feeling under the weather. The last thing you want to do is get out of bed and go anywhere, let alone ride in a car. So what do you do? Can you cancel your Uber reservation without penalty? The answer is yes, and it’s easier than you think. In the following paragraphs, we will guide you through the simple steps of canceling your Uber reservation, whether you’re using the app or the website.
First, open the Uber app or website and sign in to your account. Once you’re logged in, tap or click on the “Your Trips” tab. This will show you a list of all your past and upcoming trips. Find the reservation you want to cancel and tap or click on it. On the next screen, you’ll see a button that says “Cancel Trip.” Tap or click on this button, and then confirm your cancellation.
Depending on how close you are to your scheduled pickup time, you may be charged a cancellation fee. However, if you cancel your reservation more than 24 hours in advance, you will not be charged a fee. So if you know you won’t be able to make your trip, it’s best to cancel your reservation as soon as possible to avoid any fees.
Cancelling via the Uber App
To cancel your Uber reservation through the app, follow these steps:
1. Open the Uber app
On your smartphone, launch the Uber app and log in to your account.
2. Navigate to your reservations
From the app’s home screen, tap on the “Reservations” tab. This will show a list of all your upcoming reservations.
3. Tap on the reservation you want to cancel
From the list of reservations, select the one you wish to cancel and tap on it.
4. Select “Cancel Reservation”
On the reservation details page, you will see a “Cancel Reservation” button. Tap on this button.
5. Confirm cancellation
A confirmation dialog box will appear asking you to confirm the cancellation. Review the information carefully and tap on “Yes” to confirm.
6. Cancellation completed
Your Uber reservation will be canceled, and you will receive a confirmation message. You can also view the cancellation in your app’s “History” section.
Contacting Uber Support
By Phone
You can call Uber’s customer support line at 1-800-593-7069. Be prepared to provide your name, phone number, and trip details.
Via Email
You can email Uber’s customer support team at support@uber.com. In your email, include your name, phone number, trip details, and a brief explanation of why you need to cancel your reservation.
Through the App
You can cancel your reservation through the Uber app:
- Open the Uber app and tap on the “Your Trips” tab.
- Find the reservation you want to cancel and tap on “Cancel Trip”.
- Follow the prompts to confirm your cancellation.
Cancellation Fees
Uber may charge a cancellation fee if you cancel your reservation within a certain timeframe. The cancellation fee will vary depending on the type of reservation you made and the amount of time before the scheduled pickup time that you cancel.
| Reservation Type | Cancellation Fee |
|---|---|
| UberX | $5 |
| UberBlack | $10 |
| UberSUV | $15 |
Rescheduling Your Reservation
Can I reschedule my Uber reservation?
Yes, you can reschedule your Uber reservation up to 30 minutes before the scheduled pickup time. To do this, open the Uber app and tap on the “Reservations” tab. Then, tap on the reservation you want to reschedule and select “Reschedule.” You can then choose a new pickup time and date.
How do I reschedule my Uber reservation?
To reschedule your Uber reservation, follow these steps:
1. Open the Uber app.
2. Tap on the “Reservations” tab.
3. Tap on the reservation you want to reschedule.
4. Select “Reschedule.”
5. Choose a new pickup time and date.
6. Tap on “Confirm.”
What if I need to reschedule my reservation less than 30 minutes before the scheduled pickup time?
If you need to reschedule your reservation less than 30 minutes before the scheduled pickup time, you will need to contact Uber customer support. You can do this by calling 1-800-593-7069 or by emailing [email protected]
Please note that you may be charged a cancellation fee if you reschedule your reservation less than 24 hours before the scheduled pickup time.
| Cancellation Fee | |
|---|---|
| Less than 24 hours before the scheduled pickup time | $10 |
How To Cancel An Uber Reservation
If you need to cancel an Uber reservation, there are a few simple steps you can follow. First, open the Uber app on your phone. Then, tap on the “Reservations” tab at the bottom of the screen. Next, find the reservation you want to cancel and tap on it. Finally, tap on the “Cancel Reservation” button at the bottom of the screen.
You can also cancel an Uber reservation by calling Uber’s customer service number. The number is 1-800-664-1378.
People Also Ask
How much does it cost to cancel an Uber reservation?
There is no fee to cancel an Uber reservation.
What if I need to cancel my reservation less than 24 hours before the scheduled time?
If you need to cancel your reservation less than 24 hours before the scheduled time, you may be charged a cancellation fee. The cancellation fee is typically $20.
Can I cancel my reservation if I am already on my way to the pickup location?
Yes, you can cancel your reservation even if you are already on your way to the pickup location. However, you may be charged a cancellation fee.
