It is very convenient to use digital credits to shop on Amazon because you can conveniently use it to purchase items or renew your subscriptions, however, there are times when you will need to verify the actual balance of your Amazon digital credits. Checking your Amazon digital credit balance is a fairly straightforward process and can be done in just a few simple steps. Initially, you have to log in to your Amazon account that you used to purchase the digital credits.
Once you are logged in to your Amazon account, you have to hover over the “Account & Lists” tab located at the top-right corner of the page. This will open up a drop-down menu, and from there, you need to select the “Your Account” option. Then, you will be redirected to your Amazon account page, where you should click on the “Gift Cards & Digital Credits” section. Here, you’ll see a summary of all the Amazon digital credits that are currently associated with your account, including their expiration dates and other relevant information.
If you have multiple Amazon digital credits, you can click on each one to view its specific details. Additionally, you can also use this page to manage your digital credits. For instance, you can merge two digital credits into one, or you can redeem them for cash if you are no longer interested in using them. Checking your Amazon digital credit balance is a quick and easy process that can help you to stay informed about the amount of funds that you have available to use on Amazon. By following the steps outlined above, you can be sure to check your balance and manage your digital credits effortlessly.
Verifying Your Digital Balance
Checking your Amazon Digital Balance is a simple and straightforward process that can be completed in a few easy steps. Follow the instructions below to quickly verify the amount of credit available in your account:
1. Sign in to Your Amazon Account:
- Go to the Amazon website (amazon.com) and hover over “Account & Lists” located on the top-right corner of the page.
- Click on “Sign In” and enter your Amazon account credentials (email address or phone number and password).
Step | Action |
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1 | Hover over “Account & Lists” and click “Sign In.” |
2 | Enter your Amazon account credentials to sign in. |
2. Access Your Digital Balance:
- Once signed in, click on the “Gift Cards & Registry” link located under the account menu.
- Your Amazon Digital Balance will be displayed on the page, along with other gift card and registry-related information.
Step | Action |
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1 | Hover over “Account & Lists” and click “Gift Cards & Registry.” |
2 | Check the “Gift Card Balance” section to view your Amazon Digital Balance. |
Accessing Your Amazon Account
1. **Open a web browser** and go to Amazon.com.
2. **Sign in to your Amazon account.**
– If you are already signed in, skip to step 3.
– Click on “Sign in” at the top of the page, then enter your email address and password.
– If you have forgotten your password, click on “Forgot your password?” and follow the instructions to reset it.
3. **Once you are signed in, click on “Your Account” in the top right corner of the page.**
4. **In the left-hand menu, click on “Gift Cards & Registry.”**
5. **On the “Gift Cards & Registry” page, you will see a summary of your Amazon account balance, including any digital credits you have.**
6. **To view more details about your digital credits, click on the “View all” link under the “Digital credits” section.**
7. **On the “Digital credits” page, you will see a list of all your digital credits, including the credit amount, expiration date, and redemption status.**
Checking Your Gift Card Balance
To check your Amazon gift card balance, follow these steps:
1. Go to the Amazon website and sign in to your account.
2. Click on the “Your Account” tab at the top of the page.
3. Select “Gift Cards” from the drop-down menu.
On the Gift Cards page, you will see a list of all your gift cards. The balance of each gift card will be displayed next to the card number.
Balance | The current balance of the gift card. |
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Status | The status of the gift card. This will be either “Active” or “Inactive.” |
Expiration Date | The date on which the gift card expires. |
If you have any questions about your gift card balance, you can contact Amazon customer service for assistance.
Monitoring Amazon Music Credits
Keeping track of your Amazon Music credits is crucial to manage your music spending and ensure you have enough credits to stream your favorite songs. Here are the steps to check your Amazon Music credits:
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Sign in to Your Amazon Account
Visit the Amazon website and sign into your account using your email address and password.
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Access Your Amazon Music Page
Once signed in, click on “Music” located at the top of the page to access your Amazon Music page.
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Navigate to “Manage Your Music”
In the left-hand menu, click on “Manage Your Music” to view your music library, settings, and credits.
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Check Your Credit Balance
Under the “Purchase History” section, you will see a table that shows your recent music purchases. Locate the row that displays your Amazon Music credits. The “Current Balance” column will show you the number of credits you have remaining.
Credit Type Current Balance Amazon Music Unlimited Individual Plan 100 - Read the item
- Download the item
- Give the item as a gift
- Return the item
- Go to the Prime Video website.
- Click on the “Account & Settings” icon in the top right corner.
- Select “Channels” from the menu on the left.
- On the “Your Channels” page, you will see a list of all your active Prime Video Channels.
- Open the Prime Video app on your device.
- Tap on the “Menu” icon in the top left corner.
- Select “Settings” from the menu.
- Under the “Account” section, tap on “Channels”.
- On the “Your Channels” page, you will see a list of all your active Prime Video Channels.
- Open the Amazon Appstore app on your Android device.
- Tap the menu icon in the top-left corner.
- Select “My Account”.
- Under “Amazon Appstore Balance”, you will see your current credit balance.
- Go to the Amazon Appstore website.
- Sign in to your Amazon account.
- Click on your name in the top-right corner.
- Select “My Account”.
- Under “Amazon Appstore Balance”, you will see your current credit balance.
- Make sure that you are signed in to the correct Amazon account.
- Make sure that your Amazon Appstore credits have not expired.
- Try restarting the Amazon Appstore app.
- Contact Amazon customer service for help.
- Open the Amazon Appstore app.
- Tap the menu icon.
- Select “My Account”.
- View your credit balance under “Amazon Appstore Balance”.
- Go to the Amazon Appstore website.
- Sign in to your Amazon account.
- Click on your name.
- Select “My Account”.
- View your credit balance under “Amazon Appstore Balance”.
- Go to Amazon.com and sign in to your account.
- Click on "Your Account" and then select "Manage Your Content and Devices."
- Click on the "Payment" tab.
- Under "Gift Card Balance," you will see your current balance of Amazon Digital Credits.
- Go to Amazon.com and sign in to your account.
- Click on "Your Account" and then select "Manage Your Content and Devices."
- Click on the "Payment" tab.
- Under "Gift Card Balance," click on "Redeem a Gift Card."
- Enter the Amazon Digital Credits code and click on "Apply to Your Balance."
- Go to Amazon.com and sign in to your account.
- Find the digital content you want to purchase.
- Click on the "Buy Now" button.
- On the checkout page, select "Amazon Digital Credits" as your payment method.
- Click on the "Place Your Order" button.
Viewing Audible Subscription Status
1. Open the Amazon website and sign in to your account.
2. Click on “Your Account” in the top right corner.
3. Click on “Memberships & Subscriptions” in the left sidebar.
4. Under “Audible,” you will see your subscription status.
5. To get more detailed information about your subscription, click on “Manage Subscription.”
On the “Manage Subscription” page, you can see the following information:
Subscription plan | Your current subscription plan, such as Audible Premium Plus or Audible Premium |
Next billing date | The date your next payment will be processed |
Renewal amount | The amount that will be charged to your payment method on the next billing date |
Manage payment method | Click this link to update or change your payment method |
Cancel subscription | Click this link to cancel your Audible subscription |
If you have any further questions about your Audible subscription, you can contact customer service by clicking on the “Help” link at the top of the page.
Managing Kindle Digital Purchases
To keep track of your digital purchases on Kindle, you can access your Amazon account at https://www.amazon.com/your-account.
Once logged in, click on the “Your Account” tab. Under “Digital Content and Devices,” select “Content” to view your digital purchases.
Viewing Your Kindle Books
To view your Kindle books, select “Books” under the “Content” tab. This will display a list of all the Kindle books you have purchased. You can sort the books by title, author, or date purchased.
Viewing Your Kindle Apps
To view your Kindle apps, select “Apps” under the “Content” tab. This will display a list of all the Kindle apps you have purchased. You can sort the apps by name, category, or date purchased.
Viewing Your Kindle Features
To view your Kindle features (such as X-Ray, Text-to-Speech, and Whispersync), select “Features” under the “Content” tab. This will display a list of all the Kindle features you have access to.
Managing Your Digital Purchases
You can manage your digital purchases by clicking on the “Actions” button next to each item. This will allow you to perform various actions, such as:
Redeeming Gift Cards and Promotional Codes
To redeem a gift card or promotional code, click on the “Redeem a Gift Card or Promotional Code” link at the bottom of the “Content” page. This will open a dialog box where you can enter the code.
Once you have entered the code, click on the “Apply” button. The gift card or promotional code will be applied to your account, and you will be able to use it to purchase digital content.
Code | Description |
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GCARD10 | $10 gift card |
PROMO20 | 20% off your next purchase |
Tracking Prime Video Channels
To track your active Prime Video Channels, follow these steps:
1. Go to the Prime Video website.
2. Click on the “Account & Settings” icon in the top right corner.
3. Select “Channels” from the menu on the left.
4. On the “Your Channels” page, you will see a list of all your active Prime Video Channels.
You can also track your Prime Video Channels using the Amazon Prime Video app:
1. Open the Prime Video app on your device.
2. Tap on the “Menu” icon in the top left corner.
3. Select “Settings” from the menu.
4. Under the “Account” section, tap on “Channels”.
5. On the “Your Channels” page, you will see a list of all your active Prime Video Channels.
If you have any questions about your Prime Video Channels, you can contact Amazon Customer Service for assistance.
Device | Steps |
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Website |
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App |
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Checking Amazon Appstore Credits
To check your Amazon Appstore credits, follow these steps:
Checking Amazon Appstore Credits on a Web Browser
You can also check your Amazon Appstore credits on a web browser by following these steps:
Using Your Amazon Appstore Credits
You can use your Amazon Appstore credits to purchase apps, games, and other content from the Amazon Appstore. To do so, simply select the item you wish to purchase and click the “Buy with 1-Click” button. Your Amazon Appstore credit balance will be automatically applied to the purchase.
Expiration of Amazon Appstore Credits
Amazon Appstore credits expire 10 years after the date they are issued. However, if you do not use your credits for six consecutive months, Amazon may cancel your credits without notice.
Troubleshooting Amazon Appstore Credits
If you are having trouble using your Amazon Appstore credits, try the following troubleshooting tips:
Device | Steps to Check Amazon Appstore Credits |
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Android Device |
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Web Browser |
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Reviewing Digital Purchases
To review your digital purchases from Amazon, follow these steps:
1. Go to the Amazon website and sign in to your account.
2. Click on the “Account & Lists” tab.
3. Select “Digital Purchases” from the dropdown menu.
4. You will see a list of all of your digital purchases, including movies, TV shows, books, apps, and games.
5. To view more details about a specific purchase, click on the “View Details” button.
6. On the “View Details” page, you can see the following information:
– Purchase date
– Order number
– Item details
– Payment information
7. You can also download or stream your purchased items from this page.
8. To cancel a digital purchase, click on the “Cancel Order” button.
9. Note that you can only cancel a digital purchase if it is within 48 hours of purchase and has not been downloaded or streamed. If you need to cancel a purchase after 48 hours, you will need to contact Amazon customer service.
Contacting Amazon Customer Service
If you have any trouble checking your Amazon Digital Credits balance, you can contact Amazon Customer Service for assistance. There are several ways to reach Amazon Customer Service:
Phone
Dial 1-888-280-4331. You will be prompted to enter your phone number and the reason for your call.
Chat
Go to the Amazon Customer Service website and click on the “Contact Us” link. Select the “Chat” option and follow the prompts.
Send an email to customer-service@amazon.com. Include your name, order number (if applicable), and a detailed description of your issue.
Social Media
You can also contact Amazon Customer Service on social media. Tweet @AmazonHelp or send a message to the Amazon Facebook page.
Additional Information
When contacting Amazon Customer Service, be sure to have the following information ready:
Information |
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Your name |
Your phone number |
Your email address |
Your Amazon account number |
Your order number (if applicable) |
A detailed description of your issue |
How to Check Amazon Digital Credits
Amazon Digital Credits are a convenient way to purchase digital content from Amazon.com. They can be used to buy apps, games, books, movies, and TV shows. To check your Amazon Digital Credits, follow these steps:
You can also check your Amazon Digital Credits by using the Amazon app on your mobile device. To do this, open the app and tap on the “Menu” icon. Then, tap on “Your Account” and select “Manage Your Content and Devices.” Tap on the “Payment” tab and you will see your current balance of Amazon Digital Credits.
People Also Ask
How do I add Amazon Digital Credits to my account?
You can add Amazon Digital Credits to your account by purchasing them from Amazon.com. You can also receive Amazon Digital Credits as a gift from someone else. To add Amazon Digital Credits to your account, follow these steps:
How do I use Amazon Digital Credits?
You can use Amazon Digital Credits to purchase digital content from Amazon.com. To use Amazon Digital Credits, follow these steps:
What happens if I don’t use all of my Amazon Digital Credits?
Amazon Digital Credits do not expire. If you don’t use all of your Amazon Digital Credits, you can use them to purchase digital content at a later time. You can also give your Amazon Digital Credits to someone else as a gift.