3 Easy Steps to Permanently Delete Your Shein Account

Are you ready to declutter your online presence and bid farewell to Shein? Deleting your Shein account is a straightforward process, but if you’re unsure how to proceed, we’re here to guide you through the steps. Whether you’re tired of receiving endless promotional emails or simply want to disconnect from the shopping frenzy, this article will provide you with the tools you need to delete your Shein account permanently.

Before you proceed with account deletion, it’s crucial to take certain considerations. Firstly, once your account is deleted, you’ll lose access to your order history, points, and any other account-specific information. Additionally, any pending orders will be canceled, and you’ll need to create a new account if you wish to make purchases in the future. Therefore, it’s essential to weigh the pros and cons carefully before making the decision to delete your Shein account.

If you’re certain that you want to proceed, deleting your Shein account is a simple process that can be completed in a few steps. You can either delete your account through the Shein website or the mobile app. The steps involved are straightforward and user-friendly, ensuring a hassle-free experience. Once you’ve followed the steps correctly, your Shein account will be permanently deleted, and you’ll be free from any further notifications or account-related activities.

Permanently Deleting Your Shein Account

If you’re no longer using your Shein account or want to remove your personal information from the platform, you can permanently delete it. Here’s a step-by-step guide to help you through the process:

1. Contact Shein Customer Support

To initiate the account deletion process, you’ll need to contact Shein’s customer support. There are a few ways to do this:

**Live chat:** Head over to the Shein website and click on the “Help Center” tab. From there, click on “Contact Us” and select “Live Chat.”
**Email:** Send an email to Shein’s customer support team at service@shein.com.

**Phone:** Call Shein’s customer support number at (800) 570-9969.

When you contact customer support, provide them with your account details, including your email address and order number. Express your request to permanently delete your account and provide a brief reason (optional). The customer support team will verify your identity and initiate the account deletion process.

2. Wait for Confirmation

Once you’ve contacted customer support, it may take some time for them to process your request. Typically, it takes within 24-48 hours, but in some cases, it may take longer. You’ll receive an email confirmation once your account has been permanently deleted.

3. Data Removal

Please note that while your account will be deleted, some of your personal information may still be retained by Shein for legal or business purposes. This information includes:

Data
Order history and transaction details
Product reviews and comments
Account creation and last login information

Shein adheres to strict data retention policies and follows applicable laws and regulations to protect user privacy.

Steps to Deactivate Your Shein Profile

1. Accessing Account Settings

Begin by navigating to the Shein website and logging in to your account. Once logged in, hover your cursor over the profile icon in the top right corner of the page. From the drop-down menu, select “Account Settings.”

2. Deactivating Your Account

Within the “Account Settings” page, locate the section labeled “Account Status.” Under this section, you will find a button marked “Deactivate Account.”

Detailed Instructions:

Click on the “Deactivate Account” button. A pop-up window will appear, requesting you to confirm your action. Before proceeding, ensure that you have backed up any necessary data or purchases associated with your account.

Once you have confirmed the deactivation, your account will be scheduled for permanent closure within 30 days. During this period, you can reactivate your account by logging in with your previous credentials.

It’s important to note that any remaining balance or unprocessed orders will be canceled upon account deactivation. Refunds and cancellations will be processed in accordance with Shein’s policies.

3. Deleting Your Personal Data

If you wish to delete all of your personal data from Shein’s systems, you must contact their customer support team. They will guide you through the necessary steps to submit a data deletion request.

Platform	Contact Method
Shein Website	Live Chat or Email Support
Social Media	Direct Message on Facebook or Instagram
Phone	Not available

Unlinking Third-Party Accounts from Shein

If you’ve connected your Shein account to other platforms, such as Facebook, Google, or Apple, you may want to unlink them to enhance privacy or security. Here’s a step-by-step guide to help you do so:

Log into your Shein account. Select “Account Settings” from the dropdown menu.
Click on the “Social Accounts” tab.
You’ll see a list of third-party accounts that are linked to your Shein account. To unlink a particular account, simply click on the “Unlink” button next to it.

Unlinking Facebook, Google, and Apple Accounts

Unlinking your Shein account from major platforms like Facebook, Google, and Apple is slightly different from unlinking other third-party accounts. Here’s a specific guide for these platforms:

Facebook

1. Go to your Facebook settings and click on “Apps and Websites.”

2. Find Shein in the list of apps and click on “Remove.”

3. Confirm that you want to remove Shein from your Facebook account.

Google

1. Go to your Google account settings and click on “Security.”

2. Click on “Third-party apps with account access” and find Shein in the list.

3. Click on “Remove Access” and confirm that you want to remove Shein.

Apple

1. Go to your Apple ID settings and click on “Password & Security.”

2. Click on “Apps Using Your Apple ID” and find Shein in the list.

3. Click on “Stop Using Apple ID” and confirm that you want to remove Shein from your Apple account.

Preserving Your Order History Before Account Removal

Before you permanently delete your Shein account, it’s essential to preserve your order history for future reference or for managing any ongoing orders or returns. Here’s a step-by-step guide to help you save your order information:

Sign in to Your Shein Account: Access your Shein account by entering your credentials.
Locate Your Order History: Navigate to your “Orders” page, which can usually be found under your profile or account settings.
Download Order Invoices: For each order you wish to preserve, click on the “View Details” option and then select the “Download Invoice” button. This will create a PDF file containing essential information such as the order number, items purchased, and payment details.
Organize Your Invoices: Save the downloaded invoices to a designated folder or digital storage space for easy retrieval later on. You may consider creating subfolders for different years or seasons to keep your records organized.
Export Your Order History (Optional): Additionally, you can request an export of your order history by contacting Shein customer support. This file will provide a comprehensive summary of all your orders and can be helpful for record-keeping purposes.

By following these steps, you can ensure that you have a backup of your Shein order history before you delete your account. This will allow you to access important information about past purchases, returns, or pending orders if needed.

Consequences of Deleting Your Shein Account

Deleting your Shein account will result in the permanent loss of your account and all the data associated with it, including:

Your order history
Your saved items
Your address book
Your gift cards
Your Shein points

Loss of Order History and Saved Items

Deleting your account will erase all your order history and saved items. This means you will no longer be able to view your past purchases or track orders that are still in progress. You will also lose any saved items that you have added to your wishlist.

Loss of Address Book

Your address book will also be deleted when you delete your account. This means you will need to re-enter your address information if you decide to make future purchases from Shein.

Loss of Gift Cards

Any gift cards associated with your account will become invalid if you delete your account. You will not be able to use or redeem these gift cards, and any remaining balance will be lost.

Loss of Shein Points

Shein points are a type of loyalty reward that you earn by making purchases from Shein. Deleting your account will result in the loss of all your accumulated Shein points. You will not be able to redeem these points for discounts or other benefits.

Deleting a Shein Account

If you no longer wish to use your Shein account, you can easily delete it by following these steps:

Log in to your Shein account on the official website or mobile app.
Click on the “Profile” icon in the top right corner of the screen.
Scroll down to the bottom of the page and click on the “Delete Account” option.
Enter your password to confirm your request.
Click on the “Delete Account” button again to complete the process.

Recovering a Deleted Shein Account

According to Shein’s official policy, deleted accounts cannot be restored. However, there are a few workarounds you can try:

Check your email for a confirmation message: If you recently deleted your account, you may have received an email from Shein asking you to confirm the deletion. Click on the link provided in the email to cancel the deletion process and restore your account.
Contact Shein customer support: You can reach out to Shein’s customer support team via live chat, phone, or email. Explain your situation and provide them with your account details. They may be able to assist you in recovering your account if it has not been completely deleted.
Create a new account: If you are unable to recover your deleted account, you will need to create a new one. Use a different email address and avoid using the same payment information as your previous account to prevent any potential issues.

What Happens When You Delete Your Shein Account?

Content
Your account and all associated data, including orders, reviews, and account balance, will be permanently deleted.
You will not be able to log in to your account or access any of its features.
You will lose any pending orders or rewards associated with your account.
Your account information may be retained by Shein for legal or regulatory reasons.

Legal Implications of Account Deletion

Personal Data Deletion

When you delete your Shein account, the company will delete all of your personal data, including your name, address, email address, and payment information. However, there are some exceptions to this rule. For example, Shein may be required to retain certain data for legal or regulatory reasons.

Third-Party Data Retention

In some cases, Shein may share your data with third-party service providers. These providers may retain your data even after you have deleted your Shein account. For example, if you have used a Shein account to log in to a third-party website, that website may still have your data.

EU Data Protection Law

If you are a resident of the European Union, you have certain rights under the EU General Data Protection Regulation (GDPR). These rights include the right to access your personal data, the right to have your data deleted, and the right to object to the processing of your data.

California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to access your personal data, the right to have your data deleted, and the right to opt out of the sale of your data.

Retention Periods

Shein has different retention periods for different types of data. For example, Shein may retain your order history for a period of time after you have deleted your account. The company’s retention periods are designed to comply with legal and regulatory requirements.

Submitting a Data Deletion Request

If you wish to delete your Shein account, you can do so by following these steps:

Step	Instructions
1	Log in to your Shein account.
2	Click on the “My Account” tab.
3	Click on the “Account Settings” link.
4	Click on the “Delete Account” button.

Once you have submitted your request, Shein will review your account and delete it if it meets the company’s criteria.

Alternative Methods of Contacting Shein

If you encounter any difficulties deleting your Shein account through the app or website, you can contact Shein’s customer support team through alternative methods:

Live Chat

Connect with a live customer service representative through Shein’s official website or mobile app.

Email

Send an email to Shein’s dedicated customer support email address: service@shein.com.

Social Media

reach out to Shein through its social media channels, such as Facebook, Twitter, or Instagram.

Phone Call

For immediate assistance, you can call Shein’s customer support hotline at +1-800-925-7434 (toll-free in the US).

Mail

Send a physical letter to Shein’s corporate office address: 70 West 36th Street, Suite 1004, New York, NY 10018, United States.

Fax

Transmit a fax to Shein’s corporate office at +1-212-215-0523.

Dispute Resolution System

As a last resort, you can contact Shein through the Better Business Bureau’s dispute resolution system: https://www.bbb.org/us/nj/hackensack/profile/online-retailer/shein-com-0733-91796.

Method	Recommended for
Live Chat	Quick and easy for general inquiries.
Email	Detailed inquiries that require formal documentation.
Phone Call	Immediate assistance for urgent matters.

Shein’s Account Deletion Policy

Shein respects your privacy and gives you the option to delete your account. Here are the steps to permanently delete your Shein account:

1. Log in to Your Shein Account

Visit the Shein website or open the app and enter your login credentials.

2. Go to Account Settings

Click on “My Account” and then select “Account Settings.”

3. Request Account Deletion

Scroll down to the “Delete Account” section and click on the “Request Account Deletion” button.

4. Confirm Account Deletion

A pop-up window will appear asking you to confirm your decision to delete your account. Click on the “Yes, Delete My Account” button.

5. Your Account is Now Deleted

Once you confirm the deletion, your Shein account will be permanently removed. You will receive an email notification confirming the deletion.

6. Data Retention Policy

Shein retains certain user data for legal and regulatory purposes. This data includes:

Data Type	Retention Period
Personal Information	1 year after account deletion
Order History	10 years after order completion
Billing Information	7 years after last order

7. Reopening a Deleted Account

Once an account has been deleted, it cannot be reopened. If you want to use Shein again, you will need to create a new account.

8. Questions

If you have any questions about deleting your Shein account, you can contact customer support at support@shein.com.

9. Troubleshooting

* If you are unable to access your Shein account to delete it, you can contact customer support for assistance.
* If you have forgotten your password, you can click on the “Forgot Password” link on the login page to reset it.
* If you are still having trouble deleting your account, you can reach out to Shein on social media platforms such as Facebook or Twitter.

How to Delete Shein Account

To delete your Shein account, follow these steps:

Log in to your Shein account.
Click on the “Settings” icon in the top right corner of the page.
Select “Account” from the left-hand menu.
Scroll down to the bottom of the page and click on the “Delete Account” button.
Enter your password to confirm and click on the “Delete Account” button again.

Frequently Asked Questions about Shein Account Deletion

What happens when I delete my Shein account?

When you delete your Shein account, all of your data will be permanently deleted. This includes your order history, saved items, and payment information.

Can I recover my Shein account after I delete it?

No, once you delete your Shein account, it cannot be recovered.

What if I have a pending order?

If you have a pending order when you delete your account, the order will be canceled and you will not receive a refund.

What if I have a balance in my Shein wallet?

If you have a balance in your Shein wallet when you delete your account, the balance will be forfeited.

What if I have a return or exchange in progress?

If you have a return or exchange in progress when you delete your account, the return or exchange will be canceled and you will not receive a refund or replacement.

What if I have a subscription box?

If you have a subscription box when you delete your account, the subscription will be canceled and you will not receive any future boxes.

What if I have a gift card?

If you have a gift card when you delete your account, the gift card will be forfeited.

What if I have a coupon code?

If you have a coupon code when you delete your account, the coupon code will be forfeited.

What if I have a dispute with Shein?

If you have a dispute with Shein when you delete your account, the dispute will be closed and you will not be able to resolve it.

What if I have other questions about deleting my Shein account?

If you have any other questions about deleting your Shein account, please contact Shein customer service.

How to Delete Your Shein Account

If you’re looking to delete your Shein account, you can do so by following these steps:

1. Log in to your Shein account.
2. Click on the “My Account” tab.
3. Scroll down to the bottom of the page and click on the “Delete Account” link.
4. Enter your password to confirm.
5. Click on the “Delete Account” button.

Once you’ve deleted your account, you will no longer be able to access your orders, saved items, or any other account information. If you have any questions about deleting your account, you can contact Shein customer service.