Dialing an extension on an iPhone can be a bit tricky, but it’s actually quite simple once you know how. Here’s a step-by-step guide on how to do it.
First, open the Phone app and dial the main number of the business or organization you’re calling. Once the call is connected, wait for the automated attendant to give you instructions. When prompted, enter the extension number using the keypad. For example, if the extension you want to reach is 1234, you would press 1, 2, 3, and 4 on the keypad.
After you enter the extension number, press the “#” key. This will connect you to the desired extension. If you make a mistake, simply hang up and try again. With a little practice, you’ll be able to dial extensions on your iPhone like a pro.
Finding the Extension Number
Locating the extension number for a specific person or department within a company or organization is crucial for effective communication. The extension number is typically a series of digits that follow the main telephone number. There are several methods to obtain the extension number you need.
1. Check Company Website or Directory
Many businesses maintain an online presence where they provide contact information, including extension numbers. Visit the company’s website and navigate to the “Contact Us” or “About Us” section. Often, extension numbers are listed there or in an attached PDF directory. Some directories also offer a search function to quickly locate the desired extension.
Alternatively, you can check the company’s printed directory or brochure, if available. These physical directories may also contain extension information.
2. Ask an Employee
If you are already in contact with an employee of the company, ask them directly for the extension number you need. This method is particularly useful if you are calling from outside the company and do not have access to internal directories.
3. Use an Automated Directory
Some companies use automated directories to route incoming calls. When you dial the main number, you will hear a series of options, including a prompt to enter the extension number. Follow the instructions provided by the voice recording to obtain the extension you need.
4. Search Online Directories
There are online databases that compile business contact information, including extension numbers. Search these directories by company name or department to find the desired extension. Examples of such directories include Whitepages, 411.com, and AnyWho.com.
Using the Phone App
Dialing an extension on an iPhone using the Phone app is a quick and easy process. Here’s how to do it:
1. Open the Phone app on your iPhone.
2. Enter the phone number of the business or organization you want to call, including the area code.
3. After you have entered the main phone number, press the blue “Call” button, then enter your extension, followed by the # key.
4. The recipient will receive your call and you can begin speaking to them once the call is answered.
Here’s a more detailed explanation for step #3:
3. After you have entered the main phone number, press the blue “Call” button. Wait for the call to connect, then enter the extension number you want to reach. For example, if you want to reach extension 1234, you would enter 1234#.
If the extension is not answered, you can try redialing the main phone number and entering the extension again.
The following table provides a summary of the steps involved in dialing an extension on an iPhone using the Phone app:
| Step | Action |
|---|---|
| 1 | Open the Phone app. |
| 2 | Enter the phone number, including the area code. |
| 3 | Press the “Call” button, then enter the extension followed by the # key. |
Using Contacts
Another convenient way to dial an extension through your iPhone is by utilizing the Contacts app. Here’s a detailed guide on how to do it:
-
Open the Contacts App:
Locate and tap on the Contacts app icon on your iPhone’s home screen.
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Find the Contact:
Navigate through your contacts list to find the person you wish to call. You can use the search bar to quickly find a contact by typing their name or phone number.
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Dial with Extension:
Once you have found the contact, tap on their name to view their detailed information. Below the contact’s phone number(s), you will see a field labeled “Add Extension.” Tap on this field and enter the extension number you want to dial.
Note: Some iPhone models may display the “Add Extension” field directly next to the phone number when you tap on the contact’s name.
iPhone Model Display of “Add Extension” Field iPhone with iOS 12 or higher Directly next to the phone number iPhone with iOS 11 or earlier Below the phone number(s) After entering the extension, simply tap on the green “Call” button to initiate the call.
Using the Numeric Keypad
Using the numeric keypad is the most straightforward way to dial an extension on an iPhone. Follow these steps:
1.
Open the Phone app.
The Phone app is a green icon with a white phone receiver inside. It is usually located on the home screen.
2.
Dial the main phone number.
Enter the main phone number of the person or organization you want to call.
3.
Wait for the call to connect.
Once the call connects, you will hear a recorded message or an automated attendant.
4.
Dial the extension using the numeric keypad.
Once prompted, enter the extension number using the numeric keypad on the iPhone. The extension number is typically 3-5 digits long and can be found in the phone book, on the company website, or by asking the person you are calling.
5.
Press the ‘#’ key.
After entering the extension number, press the ‘#’ key to complete the dialing process.
6.
Wait for the extension to be answered.
Once the extension is dialed, the call will be transferred to the desired extension.
Dialing from the Recents List
This method is the simplest if the contact you’re calling has recently contacted you or if you’ve called them recently. Open the Phone app and find the contact you want to reach in the Recents tab. Tap on their contact name, then on the number you want to call. If the contact has multiple numbers, tap on the arrow next to their name to see all of their numbers.
Alternatively, you can dial the extension directly from the Recents tab. Tap on the “Dial” button, then type in the contact’s phone number followed by the extension, without spaces. For example, to call the extension 12345 at the phone number 0123456789, you would dial 012345678912345.
Using the Dial Pad
Open the Phone app and tap on the Dial pad tab. Enter the phone number you want to call, then tap on the “Dial” button. Once the call is connected, tap on the “Keypad” button to display the dial pad. Enter the extension number and tap on the “Send” button.
Adding the Extension to Your Contacts
This is the most convenient method if you frequently call the same extension. Open the Contacts app and find the contact you want to add the extension to. Tap on Edit, then scroll down to the Phone Number section. Tap on the “Add Phone” button, then enter the extension number in the Extension field. Tap on Done to save your changes.
Using Siri
If you’re in a hurry or don’t want to fiddle with the phone, you can use Siri to call an extension. Say “Hey Siri, call [contact’s name] extension [extension number].” Siri will automatically dial the phone number and connect you to the extension.
Using Third-Party Apps
If you prefer not to use the built-in dialing options on your iPhone, numerous third-party apps can help you dial extensions. These apps often offer additional features, such as contact management, call recording, and voicemail transcription. Some popular third-party dialing apps include:
Once you have installed a third-party dialing app, you can typically follow these steps to dial an extension:
1. Open the dialing app.
2. Enter the main phone number you want to call.
3. Tap the “Add Extension” button or field.
4. Enter the extension number.
5. Tap the “Call” button to initiate the call.
Here is a summary of the top three third-party dialing apps:
| App | Key Features |
|---|---|
| DialPad | Cloud-based phone system with features like call recording, transcription, and CRM integration |
| Aircall | Collaboration tools for teams, such as call routing, call monitoring, and analytics |
| RingCentral | Unified communications platform that includes video conferencing, messaging, and file sharing |
How To Dial An Extension On Iphone
To dial an extension on an iPhone, follow these steps:
1. Open the Phone app.
2. Dial the main phone number.
3. When the call connects, tap the keypad icon in the lower-left corner of the screen.
4. Enter the extension number.
5. Tap the Call button.
The call will be connected to the extension you entered.
People Also Ask
How do I dial an extension when I’m already on a call?
To dial an extension when you’re already on a call, follow these steps:
1. Tap the Add Call button in the upper-right corner of the screen.
2. Dial the extension number.
3. Tap the Call button.
The call will be connected to the extension you entered, and the original call will be placed on hold.
Can I dial an extension from my contacts list?
Yes, you can dial an extension from your contacts list. To do this, follow these steps:
1. Open the Contacts app.
2. Tap on the contact you want to call.
3. Tap on the phone number you want to call.
4. Tap on the keypad icon in the lower-left corner of the screen.
5. Enter the extension number.
6. Tap the Call button.
The call will be connected to the extension you entered.
