Smartphones have become an essential part of our daily lives, and we rely on them for a wide range of tasks. However, even the most reliable smartphones can experience problems from time to time. If your iPhone 6s is acting up, a hard reset may be the solution you need. A hard reset, also known as a factory reset, will erase all data from your phone and restore it to its original factory settings. This can be a drastic measure, but it can also be very effective in resolving software issues.
Before you perform a hard reset, it is important to back up all of your data. Once you have backed up your data, you can follow these steps to hard reset your iPhone 6s:
1. Press and hold the Sleep/Wake button and the Home button at the same time.
2. Keep holding the buttons until you see the Apple logo.
3. Release the buttons and let the iPhone restart.
Once your iPhone has restarted, it will be restored to its factory settings. You will need to set it up again as if it were a new phone.
A hard reset can be a helpful troubleshooting step if you are experiencing problems with your iPhone 6s. However, it is important to remember that it will erase all data from your phone. If you are not comfortable with losing your data, you may want to consider other troubleshooting options first.
Prerequisites for Hard Resetting Your iPhone 6s
Before embarking on the hard reset process, it is crucial to ensure that certain prerequisites are met to avoid potential data loss or complications.
1. Data Backup
It is paramount to create a comprehensive backup of all essential data stored on your iPhone 6s. This includes contacts, messages, photos, videos, app settings, and other valuable information. You can opt for two primary backup methods:
- iCloud Backup: This method stores encrypted backups of your data on Apple’s secure servers, accessible from any device using your Apple ID credentials.
- iTunes Backup: This backup method involves connecting your iPhone 6s to a computer via a USB cable and using iTunes software to create an encrypted or unencrypted backup on your local drive.
| Backup Method | Pros | Cons |
|---|---|---|
| iCloud Backup |
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| iTunes Backup |
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Determining the most suitable backup method depends on your individual needs and preferences. iCloud Backup offers convenience and accessibility, while iTunes Backup provides local storage and encryption options. Once you have completed the backup process, you can proceed with the hard reset without the risk of losing critical data.
Step-by-Step Guide to Force Restarting Your iPhone 6s
Method 1: Using the Power and Volume Down Buttons
- Locate the Power button on the right side of your iPhone 6s.
- Simultaneously press and hold the Power button and the Volume Down button located on the left side.
- Keep holding both buttons until the Apple logo appears on the screen.
- Once the Apple logo appears, release both buttons, and your iPhone will restart.
Additional Notes:
- If you have an iPhone 7 or later, follow the same steps but use the Volume Down button instead of the Volume Up button.
- If your iPhone is frozen or unresponsive, force restarting it may be the only way to regain control of the device.
- Force restarting does not erase any data or settings from your iPhone.
| Step | Action |
|---|---|
| 1 | Locate the Power and Volume Down buttons. |
| 2 | Press and hold both buttons simultaneously. |
| 3 | Keep holding until the Apple logo appears. |
| 4 | Release both buttons and wait for your iPhone to restart. |
Using Recovery Mode for a Hard Reset
Recovery mode is a more advanced hard reset method that requires you to connect your iPhone 6s to a computer using a USB cable. Follow these steps to perform a hard reset using recovery mode:
Caution: Recovery mode will erase all data from your iPhone, so make sure you have backed up your data before proceeding.
- Turn off your iPhone.
- Connect your iPhone to your computer using a USB cable.
- While holding down the Home button, connect the other end of the USB cable to your computer.
- Continue holding down the Home button until the iTunes logo appears on your iPhone screen.
- Release the Home button.
- In iTunes, you will see a message asking you to restore or update your iPhone.
- Click “Restore” to perform a hard reset.
- Follow the on-screen instructions to complete the restore process.
Additional Notes:
- If you are unable to put your iPhone into recovery mode, try using a different USB cable or port.
- If you encounter any errors during the restore process, try restarting your computer and iPhone before trying again.
- If you have forgotten your passcode and are unable to access your iPhone, recovery mode is the only option to reset your device.
Restoring Your iPhone 6s from a Backup
Once you’ve backed up your iPhone 6s, you can restore it to its previous state. This is useful if you’ve lost your iPhone or if it’s been damaged. Here’s how to do it:
Connect your iPhone 6s to your computer.
If you’re using a Mac, you’ll need to use the Finder. If you’re using a PC, you’ll need to use iTunes.
Select your iPhone 6s in the Finder or iTunes.
Once your iPhone is connected, it will appear in the Finder or iTunes window.
Click on the “Restore Backup” button.
This button is located in the “General” tab in the Finder or iTunes window.
Select the backup you want to restore.
You’ll be presented with a list of all the backups you’ve made. Select the most recent backup and click on the “Restore” button.
Wait for the restore process to complete.
The restore process may take some time, depending on the size of your backup. Once the restore process is complete, your iPhone 6s will be restored to its previous state.
| Backup Type | Description |
|---|---|
| iCloud Backup | Backs up your iPhone to iCloud, Apple’s cloud storage service. iCloud backups are automatic and occur daily. |
| iTunes Backup | Backs up your iPhone to your computer using iTunes. iTunes backups are manual and must be initiated by the user. |
Troubleshooting Potential Issues During Hard Reset
iPhone Won’t Power Off
If your iPhone 6s is frozen or unresponsive, it may not turn off when you press and hold the power button. In this case, try connecting your iPhone to a power source using a Lightning cable and let it charge for at least 30 minutes. Once your iPhone has some power, try performing the hard reset again.
Stuck on Apple Logo
If your iPhone gets stuck on the Apple logo during a hard reset, it may be experiencing a software issue. Try connecting your iPhone to a computer and putting it in recovery mode. If you’re unsuccessful, contact Apple support for further assistance.
Data Loss
Performing a hard reset will erase all data on your iPhone. It’s crucial to back up your data before resetting your device to prevent permanent loss. You can back up your iPhone using iCloud, iTunes, or a third-party backup tool.
Hardware Issues
In some cases, a hard reset may not resolve hardware issues on your iPhone 6s. For instance, if the power button is physically damaged, you may be unable to perform a hard reset using the standard procedure. If you suspect a hardware issue, contact Apple support or an authorized Apple repair center for professional assistance.
Battery Replacement
- Dead Battery: If your iPhone 6s battery is completely drained, it may require a battery replacement before you can perform a hard reset.
- Faulty Battery: A faulty battery can also prevent your iPhone from turning off during a hard reset. Consider having your battery diagnosed by a technician or replacing it with a new one.
- Charging Port Issues: If your iPhone 6s won’t charge, it may be due to a faulty charging port. Clean the charging port with a soft brush and try using a different Lightning cable. If the issue persists, you may need to get the charging port repaired.
Stopping An App
You may also try stopping the application if it is not responding.
Open the app switcher by double pressing the home screen button.
Swipe up on the unresponsive app to close it.
Force Restarting Your Phone
If the issue persists, you can force restart your phone.
Press and release the volume up button.
Press and release the volume down button.
Press and hold the power button until the Apple logo appears.
Release the power button.
Alternative Methods for Hard Resetting Your iPhone 6s
If you are unable to access the Settings app, there are two alternative methods you can use to hard reset your iPhone 6s.
Recovery Mode
To enter Recovery Mode, follow these steps:
Connect your iPhone 6s to a computer using a Lightning cable.
Open iTunes on the computer.
Press and hold the Sleep/Wake button and the Volume Down button at the same time.
Continue holding the buttons until you see the Recovery Mode screen on your iPhone.
DFU Mode
- Connect your iPhone 6s to a computer using a Lightning cable.
- Open iTunes on the computer.
- Press and hold the Sleep/Wake button and the Volume Down button at the same time for 8 seconds.
- Release the Sleep/Wake button but continue holding the Volume Down button for 5 more seconds.
- If your iPhone 6s is successfully in DFU mode, the screen will be completely black.
- Follow the prompts in iTunes to restore your iPhone.
| Method | Steps |
|---|---|
| Recovery Mode |
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| DFU Mode |
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Advantages and Limitations of Hard Resetting
A hard reset, also known as a factory reset, restores your iPhone 6s to its original factory settings. It can resolve various issues, including software glitches, performance problems, and certain types of malware. However, it also has some limitations.
Advantages of Hard Resetting
- Fixes software issues: A hard reset can resolve a wide range of software problems, such as freezing, crashing, and unresponsive apps.
- Improves performance: By removing unnecessary files and resetting settings, a hard reset can improve the overall performance of your iPhone.
- Removes malware: Certain types of malware can be removed through a hard reset, although it’s not foolproof.
Limitations of Hard Resetting
- Data loss: A hard reset will erase all data from your iPhone, including apps, photos, contacts, and messages. It’s crucial to back up your data before performing a hard reset.
- Doesn’t fix hardware issues: A hard reset cannot resolve hardware problems, such as a cracked screen or faulty battery.
- May void warranty: Performing a hard reset without contacting Apple support may void your iPhone’s warranty.
- Doesn’t remove iCloud lock: If your iPhone is locked with an iCloud account, a hard reset will not bypass it.
- Can be time-consuming: Depending on the amount of data on your iPhone, a hard reset can take a significant amount of time.
- May require iTunes: In some cases, you may need to use iTunes to complete the hard reset process.
- May require activation: After a hard reset, you may need to reactivate your iPhone with your Apple ID and password.
| Advantages | Disadvantages |
|---|---|
| Fixes software issues | Data loss |
| Improves performance | Doesn’t fix hardware issues |
| Removes malware | May void warranty |
Data Backup Recommendations Before Hard Resetting
1. iCloud Backup
Backing up your iPhone to iCloud is a convenient wireless option. Ensure you have a stable Wi-Fi connection and sufficient iCloud storage space.
2. iTunes Backup
Connect your iPhone to a computer and use iTunes to create a physical backup. This is a more reliable method, especially if your Wi-Fi is weak or unstable.
3. Manual Backup
If iCloud or iTunes backups are not possible, manually transfer your essential data (e.g., photos, contacts, messages) to another device or cloud service.
4. Photos
Use iCloud Photos or Google Drive to keep your photos and videos safe.
5. Contacts
Sync your contacts with iCloud or export them as a VCF file.
6. Messages
If necessary, use a third-party app like iMazing or iTunes Backup Extractor to back up your text messages.
7. App Data
Most apps automatically store their data in iCloud or on your iPhone. However, it’s wise to check with the developers to see if any specific apps require additional backup.
8. Other Important Data
Make sure to safeguard any other critical data (e.g., notes, voice memos, financial records) by manually copying them to another device or using a cloud service. Consider organizing this data into categories to streamline the backup process:
| Category | Backup Options |
|---|---|
| Notes | iCloud, Google Drive, Microsoft OneNote |
| Voice Memos | iCloud, iTunes backup, Email |
| Financial Records | Cloud-based accounting apps, PDF exports, Paper copies |
Contacting Apple Support for Assisted Hard Reset
If you encounter difficulties performing a hard reset using the button combination method, you can contact Apple Support for assistance. Here’s how to do it:
1. Visit Apple’s support website: https://support.apple.com/en-us/contact
2. Select “iPhone” under “Products.”
3. Choose “Hardware Issues” and then “Power and Battery.”
4. Click on “iPhone won’t turn on” or “iPhone won’t charge.”
5. Follow the prompts to connect with an Apple Support representative.
6. Explain that you need help performing a hard reset on your iPhone 6s.
7. Provide the representative with your Apple ID and device serial number.
8. A technician will guide you through the hard reset process remotely.
Additional Information
Before contacting Apple Support, it’s recommended to:
- Ensure that your iPhone 6s is not connected to a power source.
- Have your Apple ID and device serial number ready.
- Be prepared to provide a brief description of the problem you’re experiencing.
Apple Support may also request you to try some troubleshooting steps before proceeding with a hard reset. Follow their instructions carefully and provide them with accurate information to expedite the assistance process.
Step 1: Back Up Your Data
Before you perform a hard reset, it’s crucial to back up your data to prevent potential data loss. iCloud and iTunes are reliable methods for backing up your iPhone. Ensure you have a stable internet connection for iCloud backup or connect your iPhone to your computer using a USB cable for iTunes backup.
Step 2: Turn Off Find My iPhone
Disable Find My iPhone to avoid issues during the reset process. Go to “Settings” > “iCloud” > “Find My iPhone” and toggle it off.
Step 3: Connect to Power
Connect your iPhone 6s to a power source to ensure it has enough battery or remains connected throughout the reset process.
Step 4: Press and Hold Two Buttons
Simultaneously press and hold the “Sleep/Wake” button on the right side and the “Volume Down” button on the left side of your iPhone 6s.
Step 5: Release and Reconnect
Keep holding both buttons until the Apple logo appears. Once you see the logo, release the buttons and immediately press and hold the “Volume Down” button again.
Step 6: Enter Recovery Mode
Continue holding the “Volume Down” button until you enter recovery mode, indicated by the iTunes logo and a USB cable on the screen.
Step 7: Connect to iTunes
Connect your iPhone 6s to your computer using a USB cable. iTunes will automatically detect your device in recovery mode.
Step 8: Restore iPhone
In iTunes, a pop-up message will appear prompting you to restore your iPhone. Click “Restore” to initiate the reset process.
Step 9: Set Up Your iPhone
Once the restore is complete, your iPhone 6s will restart. You will need to set up your device as if it were new by following the on-screen prompts.
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Frequently Asked Questions about Hard Resetting iPhone 6s
What data will be erased during a hard reset?
A hard reset will erase all data and settings from your iPhone, including apps, photos, videos, contacts, messages, and account information. It’s essential to back up your data before performing a hard reset.
Can I recover data after a hard reset?
No, a hard reset permanently erases all data from your iPhone. Once you perform a hard reset, there is no way to recover any lost data. Ensure you thoroughly back up your data before proceeding with a hard reset.
How to Do a Hard Reset on iPhone 6s
A hard reset, also known as a factory reset, can be necessary to troubleshoot issues with your iPhone 6s or to erase all data and settings from the device. Follow these steps to perform a hard reset on your iPhone 6s:
- Turn off your iPhone 6s.
- Press and hold the Sleep/Wake button and the Home button simultaneously.
- Keep holding both buttons until the Apple logo appears on the screen.
- Release both buttons and wait for the iPhone to restart.
- Once the iPhone has restarted, you will need to set it up again.
Note: A hard reset will erase all data and settings from your iPhone 6s, so be sure to back up your data before performing this procedure.
People Also Ask
How do I reset my iPhone 6s without losing data?
To reset your iPhone 6s without losing data, you can use the “Reset All Settings” option in the Settings app. This will reset all of the settings on your iPhone to their default values, but it will not erase any of your data.
How do I factory reset my iPhone 6s?
To factory reset your iPhone 6s, follow the steps outlined in the “How to Do a Hard Reset on iPhone 6s” section above.
How do I restart my iPhone 6s?
To restart your iPhone 6s, press and hold the Sleep/Wake button until the “slide to power off” slider appears. Slide the slider to power off your iPhone, and then press and hold the Sleep/Wake button again to turn it back on.
