Have you ever wondered where to find the model number of your HP laptop? This information can be crucial for a variety of reasons, such as getting technical support, downloading the correct drivers, or ordering replacement parts. Fortunately, finding the model number of your HP laptop is a relatively simple process, and there are several different ways to do it. In this article, we’ll show you how to find the model number of your HP laptop in three different ways: by using the System Information utility, by looking at the bottom of the laptop, and by using the HP Support Assistant.
The first method, using the System Information utility, is the most straightforward. To do this, simply type “System Information” into the Windows search bar and select the “System Information” app. Once the app is open, look for the “System Model” field. This field will contain the model number of your HP laptop. In addition to the model number, the System Information utility will also display other information about your laptop, such as the processor type, the amount of RAM, and the operating system version.
The second method, looking at the bottom of the laptop, is also relatively easy. Simply turn the laptop over and look for a sticker or label that contains the model number. The model number will typically be printed in small font, and it may be necessary to use a magnifying glass to read it. If you can’t find the model number on the bottom of the laptop, you can try looking for it on the side or back of the laptop. In some cases, the model number may also be printed on the box that the laptop came in.
Identifying the Model Number on the Physical Device
Locating the model number on your HP laptop’s physical device is a simple and straightforward process. Here are detailed steps to guide you through the process:
1. **Examine the Bottom of the Laptop:** Flip your laptop upside down and carefully inspect the bottom panel. Look for a white or silver label with a series of numbers and letters printed on it. This label typically contains the model number, along with other information such as the serial number.
2. **Look for a Sticker on the Battery:** Some HP laptops have a sticker with the model number affixed to the battery. To locate it, remove the battery by sliding or lifting the latch that secures it. The model number will usually be printed on the sticker in clear, readable text.
3. **Inspect the Back or Side of the Screen:** Occasionally, the model number may be printed on the back or side of the laptop screen. Check for any small labels or engravings that could contain the model number.
4. **Additional Tips:**
- If you cannot find the model number on the physical device, refer to the user manual or the original packaging for your laptop.
- Use a magnifying glass to enhance visibility if the numbers or letters are small or difficult to read.
Locating the Model Number in the System Settings
An alternate method to find your HP laptop’s model number is through the system settings:
Using the Command Prompt or Terminal
- Press the Windows key + R to open the Run dialog box.
- Type “cmd” (without quotes) and press Enter.
- In the Command Prompt window, type the following command and press Enter:
| Command | Description |
|---|---|
| systeminfo | Displays system information, including the model number. |
The model number will be listed under the “System Model” line in the output.
Using PowerShell
- Right-click on the Start button and select “Windows PowerShell (Admin).”
- In the PowerShell window, type the following command and press Enter:
| Command | Description |
|---|---|
| Get-ComputerInfo | Select-Object -ExpandProperty Manufacturer, Model | Displays computer information, including the manufacturer and model. |
The model number will be listed next to the “Model” property in the output.
Using the HP Support Assistant
The HP Support Assistant is a free utility that can help you manage your HP laptop, including finding the model number. To use the HP Support Assistant, follow these steps:
- Download and install the HP Support Assistant from the HP website.
- Open the HP Support Assistant.
- Click the “My devices” tab.
- Select your HP laptop from the list of devices.
- The model number of your HP laptop will be displayed in the “Device information” section.
Additional Details for Finding the Model Number Using the HP Support Assistant
Here are some additional details that may be helpful when using the HP Support Assistant to find the model number of your HP laptop:
- If you have multiple HP laptops, make sure to select the correct laptop from the list of devices.
- If the model number is not displayed in the “Device information” section, try clicking the “More information” link.
- You can also use the HP Support Assistant to get other information about your HP laptop, such as the serial number, product number, and warranty status.
| HP Support Assistant | Benefits |
|---|---|
| Easy to use | User-friendly interface and step-by-step instructions. |
| Accurate information | Provides detailed and up-to-date information about your HP laptop. |
| Additional features | Offers access to troubleshooting tools, driver updates, and support articles. |
Verifying the Model Number Through Command Prompt
This method involves using the Command Prompt utility to retrieve system information, including the laptop model number. Follow these steps:
- Press the Windows + R keys simultaneously to open the Run dialog box.
- Type cmd in the search field and click OK to launch the Command Prompt.
- In the Command Prompt window, type the following command: wmic computersystem get model and press Enter.
- The command output will display various system information, including the laptop model number.
- Note down the model number displayed under the Model field. For example, if the output shows HP ProBook 450 G9, then that is the model number of your HP laptop.
This method provides an accurate way to determine the model number of your HP laptop, bypassing any potential issues with physical labels or software misconfigurations.
Identifying the Model Number on the Product Box
The product box is a convenient place to find the model number of your HP laptop. It is typically printed on a sticker or label located on the side or bottom of the box. The model number is usually preceded by the letters “HP” or “Hewlett-Packard.” For example, an HP laptop with the model number “HP Pavilion 15-cx0000” would have “HP Pavilion 15-cx0000” printed on the product box.
If you have difficulty locating the model number on the product box, you can try searching for it online using the laptop’s serial number. The serial number is a unique identifier that is assigned to each HP laptop. You can find the serial number on the bottom of the laptop, or in the BIOS settings. Once you have the serial number, you can enter it into HP’s support website to find the model number.
| Model Number | Location |
|---|---|
| HP Pavilion 15-cx0000 | Product box |
| HP EliteBook 840 G6 | Product box |
| HP Envy x360 13-ay0000 | Product box |
Checking the Warranty Document
If you still have the warranty document for your HP laptop, it should include the model number. This document will likely be a printed card or a digital file that you received when you purchased the laptop. The model number is usually located on the front page of the warranty document, near the top or bottom.
If you have a physical copy of the warranty document, simply locate the section that states “Model Number” or “Product Number.” The model number will be a series of numbers and letters, typically starting with the prefix “HP.” For example, a model number might look like “HP Pavilion 15-eh0000.” If you have a digital copy of the warranty document, you can use the search function to locate the model number.
| Step | Description |
|---|---|
| 1 | Locate the warranty document for your HP laptop. |
| 2 | Find the section that states “Model Number” or “Product Number.” |
| 3 | Note down the model number, which will be a series of numbers and letters. |
Searching for the Model Number Online
If you have access to the internet, you can search for your HP laptop model number using a variety of online resources. Here’s how:
8. HP Support Assistant
The HP Support Assistant is a software application that can help you manage your HP laptop and find information about its specifications, including the model number. To use the HP Support Assistant:
- Open the HP Support Assistant application on your laptop.
- Click on the “My devices” tab.
- Select your laptop from the list of devices.
- Click on the “Product details” tab.
- The model number of your laptop will be displayed in the “Product details” section.
| Operating System | Steps |
|---|---|
| Windows | Click on the Windows Start menu and search for “HP Support Assistant.” Open the application from the search results. |
| macOS | Click on the Apple menu and select “System Preferences.” Click on “Printers & Scanners” and then click on the “Details” button for your HP printer. The model number of your laptop will be displayed in the “Details” window. |
Contacting HP Customer Support
If all else fails, you can always contact HP Customer Support for assistance in finding your laptop’s model number. HP offers a variety of support options, including phone, chat, and email. You can also find helpful information on the HP Support website.
To contact HP Customer Support by phone, call 1-800-HP-INVENT (1-800-474-6836). You can also chat with a customer support representative online by visiting the HP Support website and clicking on the “Chat Now” button.
If you prefer to email HP Customer Support, you can send an email to support@hp.com. Please include your laptop’s serial number and a detailed description of the problem you are experiencing.
HP Customer Support is available 24 hours a day, 7 days a week. However, response times may vary depending on the time of day and the volume of calls. If you are unable to reach a customer support representative immediately, please leave a message and a customer support representative will call you back.
Here is a table summarizing the HP Customer Support contact information:
| Contact Method | Contact Information |
|---|---|
| Phone | 1-800-HP-INVENT (1-800-474-6836) |
| Chat | Visit the HP Support website and click on the “Chat Now” button |
| support@hp.com |
Utilizing the HP Scan & Diagnostic Tool
The HP Scan & Diagnostic Tool is a versatile utility software that offers a plethora of features, including the ability to identify the model number of your HP laptop. Here’s a step-by-step guide on how to use this tool:
- Download and install the HP Scan & Diagnostic Tool from the HP website.
- Launch the tool and click on the “Device” tab.
- Select your HP laptop from the list of devices.
- Click on the “System Information” button.
- In the “System Information” window, look for the “Model Number” field.
- The model number of your HP laptop will be displayed in the “Value” column.
- Click on the “Close” button to exit the “System Information” window.
- Click on the “Exit” button to close the HP Scan & Diagnostic Tool.
Additional Tips:
- If you have multiple HP laptops connected to your computer, make sure to select the correct device from the list.
- If you encounter any issues with the HP Scan & Diagnostic Tool, visit the HP website for troubleshooting assistance.
- The model number of your HP laptop can also be found on the bottom of the device or in the BIOS settings.
| Scenario | Model Number Location |
|---|---|
| Laptop has a removable battery | On a sticker beneath the battery |
| Laptop has a non-removable battery | On the bottom of the laptop, near the regulatory information |
| Accessing the laptop’s BIOS | Press the F2 or F10 key during startup and navigate to the “System Information” section |
How to Find the Model Number of an HP Laptop
Finding the model number of your HP laptop can be helpful for troubleshooting issues, ordering replacement parts, or getting the most out of your warranty. Here are a few ways to locate the model number on your HP laptop:
- On the bottom of the laptop: The model number is often printed on a sticker on the bottom of the laptop. It may be near the regulatory information or warranty information.
- In the System Information: You can also find the model number in the System Information utility. To access this utility, type “System Information” into the Windows search bar and select the “System Information” app. The model number will be listed in the “System Model” field.
- In the BIOS: The model number is also stored in the BIOS (Basic Input/Output System) of your laptop. To access the BIOS, restart your laptop and press the appropriate key (usually F10 or F12) during the boot process. The model number will be displayed on one of the BIOS screens.
People Also Ask
How do I find the model number of my HP laptop without turning it on?
If you cannot turn on your HP laptop, you can still find the model number by looking for a sticker on the bottom of the laptop. The model number may also be printed on the box or packaging that came with the laptop.
Where is the model number located on an HP laptop battery?
The model number of an HP laptop battery is usually printed on a sticker on the battery itself. The sticker may also contain other information, such as the battery’s voltage and capacity.
How do I find the model number of an HP laptop that won’t boot?
If your HP laptop will not boot, you can try removing the battery and looking for a sticker with the model number on the bottom of the laptop. You can also try connecting the laptop to an external monitor and seeing if the model number is displayed during the boot process.
