Tired of your Roku TV or streaming stick constantly buzzing or flashing on standby? It’s time to take control and learn how to turn off your Roku device completely. Whether you’re heading out for a vacation or simply want to save energy, this step-by-step guide will empower you to shut down your Roku and enjoy a peaceful home environment. Once you have mastered this simple technique, you’ll no longer be bothered by unnecessary power consumption or distracting lights.
For those who prefer a quick and easy solution, there are dedicated remote buttons designed specifically for turning off your Roku. The location of this button may vary depending on your remote model, but it’s typically labeled with a power icon or the word “Power.” Simply press and hold this button for a few seconds until the Roku screen goes black. Your device will now be completely powered down, allowing you to unplug it if desired.
If you don’t have a remote or prefer a more granular approach, you can also turn off your Roku through the device’s settings menu. Navigate to the “Settings” option on your Roku home screen, using the arrow keys on your remote. Scroll down to the “System” tab and select “Power.” Within the “Power” menu, you will find the “Auto power off” option. Enable this setting to have your Roku automatically turn off after a specified period of inactivity. You can choose intervals ranging from 15 minutes to 4 hours. By customizing this setting, you can ensure that your Roku only stays powered on when you need it, reducing energy consumption and extending the life of your device.
Locate the Settings Menu
Before you can turn off CC (closed captions) on your Roku device, you’ll need to locate the Settings menu. Here’s a step-by-step guide:
- Press the Home button on your Roku remote.
- Scroll up and select the Settings option.
- In the Settings menu, navigate to the Accessibility section.
- Under the Accessibility section, select the Closed Captions option.
- You should now see the Closed Captions menu, where you can adjust various settings related to CC.
Turning Off CC
Once you’ve located the Closed Captions menu, you can turn off CC by following these steps:
- Scroll down and select the Caption Mode option.
- In the Caption Mode menu, select the Off option.
- CC will now be turned off on your Roku device.
Access the Accessibility Options
If you can’t find the “Closed Caption” option in the Settings menu, you can try accessing it through the Accessibility Options. Here’s how:
1. Navigate to the Accessibility Options
From the Roku home screen, press the up arrow on your remote to bring up the top navigation bar. Then, navigate to the “Settings” option using the left and right arrows on your remote.
Once you’re in the Settings menu, use the navigation arrows to select the “Accessibility” option.
2. Turn off Closed Captioning
In the Accessibility menu, you will see a list of options related to accessibility. Find the option labeled “Closed Captioning” and select it using the OK button on your remote.
Once you’re in the Closed Captioning menu, you will see a toggle switch. Make sure the switch is set to the “Off” position.
| Captioning Mode | Description |
|---|---|
| Off | Turns off all closed captioning |
| On | Displays closed captioning for all supported content |
| Always On | Displays closed captioning even for content that doesn’t have it |
Deactivate Closed Captioning
Closed Captioning (CC) is a feature that displays subtitles on your TV screen, making it easier to follow what’s being said in a program. If you find CC distracting or unnecessary, you can easily deactivate it on your Roku device.
Using the Roku Remote
1. Press the Settings button on your Roku remote.
2. Navigate to the Accessibility menu and select it.
3. Scroll down to the Closed Captioning setting and toggle it to Off.
Using the Roku App
1. Open the Roku app on your mobile device.
2. Tap the Remote icon.
3. Select the Settings option.
4. Tap the Accessibility button.
5. Toggle the Closed Captioning setting to Off.
Using the Roku Website
1. Go to the Roku website and log in to your account.
2. Click on the My Roku tab.
3. Select the Devices tab.
4. Click on the Settings button for the device you want to deactivate CC on.
5. Scroll down to the Closed Captioning setting and toggle it to Off.
| Deactivate Closed Captioning Using Different Methods | |
|---|---|
| Method | Steps |
| Roku Remote | 1. Press Settings > Accessibility > Closed Captioning > Off |
| Roku App | 1. Open app > Remote > Settings > Accessibility > Closed Captioning > Off |
| Roku Website | 1. Log in > My Roku > Devices > Settings for desired device > Closed Captioning > Off |
Disable CC from the Video Player
To disable closed captions (CC) from the video player:
1. Open the video player.
2. Click the “CC” button.
3. Select “Off” from the menu.
4. Optional: Disable CC for all content
To disable CC for all content:
- Navigate to the Roku home screen.
- Scroll down and select the “Settings” option.
- Select “Accessibility” and then “Captions.”
- Select “Off” to turn off CC for all content.
You can also use the following table to turn off CC for all content:
| Option | Description |
|---|---|
| Off | Disables CC for all content. |
| On | Enables CC for all content. |
| Automatic | Enables CC only when the audio is unavailable or difficult to hear. |
Check the Audio and Video Settings
If you’re having trouble getting audio or video to play on your Roku device, there are a few things you can check in the audio and video settings.
Audio Output
Make sure that the audio output setting is set to the correct output device. You can choose between HDMI, optical, or analog audio output.
| HDMI | This is the best audio output option if your TV supports HDMI ARC (Audio Return Channel). |
|---|---|
| Optical | This is a good option if your TV does not support HDMI ARC. |
| Analog | This is the least desirable option, but it may be necessary if your TV does not have any other audio inputs. |
Video Output
Make sure that the video output setting is set to the correct resolution and refresh rate for your TV. You can choose between 720p, 1080p, and 4K resolution. You can also choose between 60Hz, 50Hz, and 24Hz refresh rates.
HDR
If your TV supports HDR (High Dynamic Range), you can enable HDR in the video output settings. HDR will provide a wider range of colors and brightness levels, resulting in a more realistic picture.
Restart Your Roku Device
If your Roku remote is not working, you can restart your Roku device by following these steps:
- Unplug your Roku device from the power outlet.
- Wait 30 seconds.
- Plug your Roku device back into the power outlet.
- Wait for your Roku device to restart.
- Once your Roku device has restarted, try using your remote again.
- If your Roku remote is masih not working, you may need to replace the batteries.
- To replace the batteries in your Roku remote, follow these steps:
- Locate the battery compartment on the back of your Roku remote.
- Remove the battery compartment cover.
- Remove the old batteries from the battery compartment.
- Insert the new batteries into the battery compartment.
- Replace the battery compartment cover.
- Your Roku remote should now be working again.
Contact Roku Customer Support
If you’re having trouble turning off your Roku device, you can contact Roku customer support for help. They can be reached by phone, email, or chat.
Phone
1-800-765-4692
support@roku.com
Chat
You can chat with a Roku customer support representative online at https://support.roku.com/contact.
Additional Troubleshooting Steps
If you’re unable to turn off your Roku device using the steps above, you can try the following additional troubleshooting steps:
1. Unplug the Roku device from the power outlet and wait 30 seconds before plugging it back in.
2. Reset the Roku device to its factory settings.
3. Check the Roku device’s power supply and make sure it’s working properly.
4. Try using a different HDMI cable to connect the Roku device to your TV.
5. Make sure the Roku device is not overheated.
6. Update the Roku device’s software to the latest version.
7. If you’ve tried all of the above steps and your Roku device still won’t turn off, you may need to contact Roku customer support for further assistance.
| Symptom | Possible Solution |
|---|---|
| The Roku remote is not working | Replace the batteries in the remote |
| The Roku device is not responding | Unplug the Roku device from the power outlet and wait 30 seconds before plugging it back in |
| The Roku device is overheating | Make sure the Roku device is not blocked by any objects that could prevent airflow |
| I can’t connect to my Roku device | Check the Roku device’s power supply and make sure it’s working properly |
Disable CC from Third-Party Apps
If you’re using a third-party app to watch videos, the CC settings may be located within the app’s own settings menu. Here’s how to disable CC in some popular third-party apps:
| App | Steps to Disable CC |
|---|---|
| Netflix | 1. From the playback screen, press the * key on your remote. 2. Use the arrow keys to navigate to the “Subtitles” option and press OK. 3. Select “Off” to disable CC. |
| Amazon Prime Video | 1. From the playback screen, click the “Subtitles” button. 2. Select “Off” from the drop-down menu. |
| Hulu | 1. From the playback screen, click the “CC” button. 2. Select “Off” from the pop-up menu. |
| YouTube | 1. From the playback screen, click the “CC” button. 2. Select “Off” from the menu that appears. |
| Disney+ | 1. From the playback screen, click the “Subtitles and Audio” button. 2. Select “Off” from the “Subtitles” drop-down menu. |
| Setting | Options |
|---|---|
| Caption mode | Off, On always, On replay |
| Text size | Small, Medium, Large, Extra large |
| Text color | White, Black, Yellow, Green, Blue, Red |
| Background color | Black, White, Transparent |
| Text font | Sans-serif, Serif, Monospace |
| Text edge color | None, Black, White |
| Caption style | Casual, Formal, Closed captions (CC), Hard of hearing (HOH) |
| Show closed caption icon | On, Off |
| Language | Select the preferred language for the closed captions |
| Reset to defaults | Restores all caption settings to their default values |
Troubleshoot Connection Issues
1. Check Your Network Connection
Ensure your Roku device and router are connected to the same Wi-Fi network.
2. Restart Your Roku Device
Unplug your Roku for at least 10 seconds and plug it back in.
3. Restart Your Router
Unplug your router for 30 seconds and reconnect it.
4. Check Your Ethernet Cable (If Applicable)
If using an Ethernet connection, ensure the cable is securely connected on both ends.
5. Update Your Roku Software
Go to “Settings > System > Software Update”.
6. Check for Network Interference
Move your Roku device away from potential sources of interference, such as microwaves or cordless phones.
7. Reset Your Roku Device
Go to “Settings > System > Advanced System Settings > Reset”.
8. Contact Your Internet Service Provider
If all else fails, your internet connection may be experiencing issues.
9. Reset Your Router to Factory Settings
Note that this will erase all custom settings. Consult your router’s documentation for instructions.
10. Troubleshooting Network Connection Errors
| Error Code | Possible Cause |
|---|---|
| 003 | Weak Wi-Fi signal |
| 006 | Incorrect DNS settings |
| 007 | Roku unable to connect to the internet |
| 008 | Roku unable to communicate with the server |
| 014 | Firewall blocking Roku access |
How to Turn Off Closed Captions (CC) on Roku
Closed Captions (CC) can be helpful for people who are deaf or hard of hearing. However, if you don’t need them, they can be distracting. Here’s how to turn them off on your Roku device:
- Press the “Home” button on your Roku remote.
- Scroll down and select “Settings”.
- Select “Accessibility”.
- Select “Captions”.
- Toggle the “Captions” setting to “Off”.
People Also Ask
How do I turn off captions on a specific channel?
To turn off captions on a specific channel, press the “*” button on your Roku remote while watching the channel. Then, select “Captions” and toggle the setting to “Off”.
Why are captions always on my Roku?
If captions are always on your Roku, it’s possible that you have them turned on in the Accessibility settings. To check, go to Settings > Accessibility > Captions and make sure that the setting is toggled to “Off”.
How do I turn off closed captions on my Roku TV?
To turn off closed captions on your Roku TV, follow the same steps as you would for a Roku streaming device. Go to Settings > Accessibility > Captions and toggle the setting to “Off”.
