NFC technology has become a popular feature in recent years, allowing users to quickly and easily connect their devices to each other. Unfortunately, sometimes a device can become stuck in an “unrecognizable” state, preventing it from being used with NFC. If this happens to you, don’t worry – there are a few simple steps you can take to clear the “unrecognized” status and get your device working properly again.
First, try restarting your device. This will often clear any temporary glitches that may be preventing your device from being recognized. If the device is still not recognized, try restarting it in “safe mode”. Safe mode will disable all third-party apps, so it can help to identify if one of these apps is causing the problem. If the device is still not recognized in safe mode, then the problem is likely with the device itself and not with any of the apps installed on it.
If the problem is with the device itself, you can try resetting it to factory settings. This will erase all data from the device, so be sure to back up any important files before proceeding. To reset the device to factory settings, go to the “Settings” menu and select “General” > “Reset” > “Erase All Content and Settings”. Once the reset is complete, the device will be restored to its original factory settings and all data will be erased. You can then try adding the device to your NFC network again.
Identifying Forgotten Devices
When trying to determine which devices are connected to or paired with your iPhone, it can be challenging to identify forgotten devices that may be lingering in the background. Here are some effective methods to help you pinpoint forgotten devices and remove them if necessary:
1. Check Bluetooth Connections:
**Steps:**
1. Open the Settings app on your iPhone.
2. Tap on “Bluetooth.”
3. A list of all connected and paired Bluetooth devices will be displayed.
4. If you recognize any unknown or outdated devices, tap on the “i” icon next to their name.
5. Scroll down and tap on “Forget This Device” to remove it.
**Tips:
- Forgotten devices may include Bluetooth speakers, headphones, or fitness trackers that have not been used for some time.
- If you have multiple Bluetooth devices connected or paired with your iPhone, it’s a good idea to check this list regularly to ensure there are no forgotten or unnecessary devices.
2. Review Wi-Fi Networks
**Steps:**
1. Open the Settings app on your iPhone.
2. Tap on “Wi-Fi.”
3. Tap on the “i” icon next to the Wi-Fi network you are currently connected to.
4. Scroll down to the “Connected Devices” section.
5. This list will display all devices that are currently connected to your Wi-Fi network, including your own devices and any guest devices.
6. If you see any unknown or outdated devices, tap on the “Remove” button next to their name to disconnect them from the network.
Using Apple’s Support Tool
If you are unable to unforget a device using the aforementioned methods, you can seek assistance from Apple’s support tool. Here’s a detailed breakdown of the process:
Step 1: Visit the Apple Support Website
Navigate to the Apple Support website at support.apple.com/en-us.
Step 2: Select Your Product and Issue
Click on the “iPhone” option under the “Products” tab. Then, scroll down and select “Forgotten Apple ID or password.” On the next page, click on “Can’t remove a device from Find my iPhone.”
Step 3: Verify Your Identity
Apple will ask you to verify your identity by entering your Apple ID and password. Follow the on-screen instructions to complete the verification process.
Step 4: Provide Device Information
Once your identity has been verified, Apple will ask you to provide information about the device you want to unforget. This includes the device type (e.g., iPhone, iPad), the serial number, and the approximate date you purchased the device.
Information Required | How to Obtain |
---|---|
Device type | Select from the drop-down list |
Serial number | Find it on the device’s settings or the original packaging |
Purchase date | Recall the approximate date you purchased the device |
Step 5: Submit Your Request
After providing all the necessary information, click on the “Submit” button. Apple will review your request and contact you within 24 hours regarding the status of your unfearing request.
Troubleshooting Bluetooth Connectivity
Ensure Bluetooth Is Enabled
On both the iPhone and the device you want to connect to, verify that Bluetooth is turned on in the device’s settings.
Check for Compatibility
Confirm that the two devices are compatible and support Bluetooth connections. Consult the user manuals of both devices for specific information.
Ensure Devices Are Discoverable
For successful pairing, both the iPhone and the other device must be discoverable. In the device settings of the second device, check if there’s an option to make it visible or discoverable.
Verify Pairing Passcode
When pairing some devices, you may be prompted for a passcode. Ensure that the passcode entered on both devices matches to establish a secure connection.
Reset Bluetooth Settings
If encountering persistent Bluetooth issues, consider resetting the Bluetooth settings on your iPhone. This involves navigating to Settings > Bluetooth, selecting the “i” icon next to the device name, and choosing “Forget This Device” for both devices. After resetting, attempt pairing again.
Device | Reset Bluetooth Settings |
---|---|
iPhone | Settings > Bluetooth |
Other Device | Refer to device’s user manual |
Resetting Network Settings
Resetting network settings can resolve a range of connectivity issues, including persistent inability to “unforget” a device. This process will also erase all previously connected Wi-Fi networks, Bluetooth pairings, and VPN configurations.
To reset network settings:
1. Open the “Settings” app on your iPhone.
2. Scroll down and tap “General.”
3. Tap “Reset.”
4. Choose “Reset Network Settings.”
5. Enter your passcode if prompted.
6. Confirm the reset by tapping “Reset.”
7. After the reset is complete, restart your iPhone by holding down the Sleep/Wake button until the Apple logo appears.
Step 1 | Open “Settings” app |
Step 2 | Tap “General” |
Step 3 | Tap “Reset” |
Step 4 | Choose “Reset Network Settings” |
Step 5 | Enter passcode (if prompted) |
Step 6 | Confirm reset by tapping “Reset” |
Step 7 | Restart iPhone by holding Sleep/Wake button |
Once your iPhone restarts, all previously connected devices will be forgotten, and you will need to reconnect them manually.
Contacting Apple Support
If you’ve tried the troubleshooting steps above and still can’t connect your Apple Watch to your iPhone, you may need to contact Apple Support. Here’s how:
-
Go to Apple’s website:
https://support.apple.com/contact
-
Choose your device and the issue you’re experiencing.
-
Click the “Start a service request” button.
-
Follow the instructions on the screen to complete your request.
Phone Numbers
If you prefer to speak to someone over the phone, you can call Apple Support at the following numbers:
Country | Phone Number |
---|---|
United States | 1-800-275-2273 |
Canada | 1-800-263-3394 |
United Kingdom | 0800-048-0408 |
Australia | 133-622 |
New Zealand | 0800-766-678 |
When you call, an automated system will ask you to provide information about your device and the issue you’re experiencing. Be sure to have your serial number ready.
Once you’re connected to a representative, they will help you troubleshoot the issue and determine if a repair is necessary.
How to Unforget a Device on iPhone
If you have forgotten a device on your iPhone, you can unforget it by following these steps:
- Open the Settings app on your iPhone.
- Tap on “Bluetooth.”
- Tap on the “i” icon next to the device that you want to unforget.
- Tap on “Forget This Device.”
- Tap on “Forget Device” to confirm.
People Also Ask
How do I remove a forgotten device from my iPhone?
To remove a forgotten device from your iPhone, you can follow the steps outlined above in the main answer.
Why can’t I unforget a device on my iPhone?
There are a few reasons why you might not be able to unforget a device on your iPhone. One possibility is that the device is no longer in range of your iPhone. Another possibility is that the device is not compatible with your iPhone.
What do I do if I can’t unforget a device on my iPhone?
If you are unable to unforget a device on your iPhone, you can try contacting Apple Support for assistance.