Have you ever found yourself in a frustrating situation where you’ve forgotten the combination to your Sentry Safe, leaving you locked out of your valuables? Fear not! Resetting the combination is a relatively straightforward process that can be accomplished in a few simple steps. Whether you’re a homeowner, a business owner, or simply someone who values the security of their belongings, understanding how to reset your Sentry Safe’s combination is crucial. In this comprehensive guide, we will walk you through the process in a clear and concise manner, ensuring that you can regain access to your safe’s contents quickly and efficiently.
Before delving into the detailed steps involved in resetting your Sentry Safe combination, it’s important to note that there are two primary types of Sentry Safes: mechanical and electronic. The resetting procedures for each type differ slightly, so it’s essential to identify which type of safe you have before proceeding. Mechanical Sentry Safes typically feature a dial with numbers, while electronic Sentry Safes have a keypad for entering the combination. Once you’ve determined the type of safe you have, you can follow the specific instructions outlined in the following sections to successfully reset your combination and regain access to your valuables.
For mechanical Sentry Safes, the combination reset process involves manipulating the dial and listening for specific clicks. It’s crucial to follow the steps carefully and pay attention to the number of clicks you hear. If you make a mistake or lose track of where you are in the process, it’s best to start over to avoid further complications. Electronic Sentry Safes, on the other hand, require you to enter a series of codes using the keypad. The codes vary depending on the model of your safe, so it’s important to refer to your user manual or contact Sentry Safe customer support for the specific codes required for your particular model. Regardless of the type of safe you have, by following the instructions in this guide, you can successfully reset your Sentry Safe combination and restore access to your belongings.
Forgotten Your Combination?
If you’ve forgotten your Sentry Safe combination, don’t panic. There are a few things you can do to reset it.
First, check the back of the safe for a small, black reset button. If you find one, press and hold it for about 10 seconds. You should hear a beep, and the safe will reset to its factory default combination.
If you don’t find a reset button, you’ll need to contact Sentry Safe customer service. They can help you reset your combination over the phone. You’ll need to provide them with the model number of your safe and the serial number, which can be found on the back of the safe.
Once you have reset your combination, be sure to write it down and keep it in a safe place. That way, you won’t have to go through this process again if you forget it in the future.
Additional tips for resetting your combination:
- If you have a Sentry Safe electronic lock, the reset process may be slightly different. Please consult your user manual for specific instructions.
- If you have tried all of the above steps and still cannot reset your combination, you may need to contact a professional locksmith.
Resetting the Combination in 5 Steps
1. Open the safe with the current combination.
If you know the current combination to your Sentry Safe, you can reset it by following these steps.
2. Locate the reset button.
The reset button is usually located on the inside of the safe door, near the combination dial. It may be a small, recessed button or a lever.
**Note:** If you cannot find the reset button, consult your safe’s user manual or contact Sentry Safe customer service for assistance.
**Table of Common Reset Button Locations:**
| Safe Model | Reset Button Location |
|---|---|
| SentrySafe X120 | On the inside of the door, to the left of the combination dial |
| SentrySafe CHW20201 | On the back of the door, near the top |
| SentrySafe SFW205GDC | On the inside of the door, to the right of the combination dial, behind a small access panel |
3. Press and hold the reset button.
While holding down the reset button, turn the combination dial clockwise to the first number of your new combination.
4. Release the reset button.
Keep the combination dial at the first number of your new combination.
5. Turn the combination dial counterclockwise to the last number of your new combination.
This will set the new combination to your Sentry Safe.
Entering the Default Combination
To reset the combination on your Sentry Safe, you will need to enter the default combination. This combination is typically found on a sticker or tag attached to the safe or in the user manual. If you do not have access to the default combination, you can contact Sentry Safe customer service for assistance.
Once you have the default combination, follow these steps to enter it:
1. Open the safe door.
2. Turn the dial to the right until it stops at the first number of the default combination.
3. Turn the dial to the left until it stops at the second number of the default combination.
4. Turn the dial to the right until it stops at the third number of the default combination.
5. Pull the handle to open the safe.
If you enter the correct default combination, the safe will open. You can then set a new combination by following the instructions in the user manual.
Tips for Entering the Default Combination
Here are a few tips to help you enter the default combination correctly:
- Make sure that you are turning the dial in the correct direction.
- Do not force the dial. If it does not turn easily, you may be turning it in the wrong direction.
- If you make a mistake, start over. Do not try to continue turning the dial if you have made a mistake.
If you are having trouble entering the default combination, you can contact Sentry Safe customer service for assistance.
Using the Advance Button
The Advance button is used to reset the combination of your Sentry Safe. To do this, you will need to follow these steps:
- Locate the Advance button on the back of the safe. It is usually located near the bottom of the safe.
- Press and hold the Advance button while you enter the new combination into the keypad.
- Once you have entered the new combination, release the Advance button.
- The new combination is now set.
Tips for Using the Advance Button
Here are a few tips for using the Advance button:
- Make sure that you press and hold the Advance button while you are entering the new combination. If you release the button too early, the new combination will not be set.
- Enter the new combination carefully. If you make a mistake, you will need to start over.
- Once you have set the new combination, test it to make sure that it works.
| Step | Action |
|---|---|
| 1 | Locate the Advance button on the back of the safe. |
| 2 | Press and hold the Advance button while you enter the new combination into the keypad. |
| 3 | Once you have entered the new combination, release the Advance button. |
| 4 | The new combination is now set. |
Setting Your New Combination
Once you have unlocked your safe and entered the current combination, you can set your new combination by following these steps:
1. Push the Large Button
Locate the large button on the inside of the safe door and press and hold it down.
2. Enter the Current Combination
While holding the large button, enter the current combination by dialing the numbers on the lock.
3. Release the Large Button
Once you have entered the current combination, release the large button.
4. Turn the Dial
Turn the dial clockwise past the zero mark.
5. Set Your New Combination
Dial your new three-digit combination. As you turn the dial for each digit, make sure the pointer lines up with the small white mark on the dial. If the pointer is not aligned, adjust the dial until it aligns correctly.
| Digit 1 | Digit 2 | Digit 3 |
|---|---|---|
| Turn the dial clockwise to the first digit of your new combination. | Turn the dial clockwise to the second digit of your new combination. | Turn the dial clockwise to the third digit of your new combination. |
6. Turn the Dial Back
Once you have set your new combination, turn the dial back to the zero mark.
7. Push the Button
Push the large button to save your new combination.
8. Verify Your Combination
To verify your new combination, close and re-open the safe. Enter your new combination and the safe should unlock.
Locking the Safe
To lock the safe, align the dial to the zero position. Turn the dial clockwise twice to the right, stopping at the first number in your combination. Turn the dial counterclockwise to the second number in your combination. Finally, turn the dial clockwise to the third number in your combination and stop at zero. Pull down on the handle to lock the safe.
Example:
| Combination: | 20-40-60 |
| Locking Sequence: | Align the dial to 0 > Turn clockwise to 20 > Turn counterclockwise to 40 > Turn clockwise to 60 > Pull down on the handle |
Additional Tips:
- Always lock the safe after use.
- Keep the combination confidential.
- Practice opening and locking the safe several times to become familiar with the process.
Troubleshooting Common Issues
Incorrect Combination Entry
If you enter the wrong combination multiple times, Sentry Safe may freeze for a period. Wait for the specified time before attempting to reset or enter the code again.
Jammed Combination Dial
If the dial feels stuck or difficult to turn, apply firm downward pressure while rotating. Alternatively, tap the dial lightly with a rubber mallet or hard object to dislodge any debris.
Key Not Working
Ensure the keyhole is free of dust or debris. If the key still doesn’t turn, try lubricating it with a graphite or silicone-based lubricant.
Battery Drain or Failure
Replace the batteries if the electronic keypad is unresponsive or displaying a low battery warning. Disconnect the battery leads briefly to reset the unit.
Frozen Lock Due to Extreme Temperatures
If the safe has been exposed to extreme cold or heat, it may freeze up. Warm or cool the lock gradually using a hair dryer or ice pack until it becomes operable.
Combination Forgotten or Lost
Contact Sentry Safe customer support for assistance with recovering your forgotten or lost combination. They may request the safe’s model number and proof of purchase.
Digital Keypad Malfunction
If the digital keypad is not responding or displaying an error, try the following steps:
| Action | Description |
|---|---|
| Soft Reset | Remove and reinsert the batteries to reset the keypad. |
| Hard Reset | Remove the battery leads and touch them together for 10 seconds to clear all memory. |
| Factory Reset | Contact Sentry Safe for a factory reset code to restore the keypad to default settings. |
Contacting Customer Support
If you’re still having trouble opening your safe, don’t hesitate to contact Sentry Safe customer support for assistance. You can reach them in the following ways:
- Phone: 1-800-828-1819
- Email: customer.service@sentrysafe.com
- Live chat: Available on the Sentry Safe website
- Mail: Sentry Group, LLC, 3715 West Lake Court, Glenview, IL 60026
Additional Tips for Calling Customer Support
When calling customer support, be sure to have the following information ready:
| Information | Purpose |
|---|---|
| Safe model number | Identifies your specific safe |
| Combination (if known) | Helps the customer support agent troubleshoot the issue |
| Date of purchase | Helps determine if the safe is still under warranty |
| Detailed description of the problem | Helps the customer support agent provide accurate assistance |
Be prepared to provide clear instructions on the steps you’ve taken to open the safe. The more information you provide, the better equipped the customer support agent will be to assist you.
Additional Security Measures
Sentry Safes offer various additional security measures to enhance protection against unauthorized access:
Dual Locking System
Some Sentry Safes feature a dual locking system with multiple locking bolts. This mechanism provides added resistance to forced entry, ensuring the contents remain secure even if one lock is compromised.
Hidden Hinges
Hidden hinges prevent pry tools from gaining a grip on the door, making it difficult to force open the safe. This concealed design effectively resists unauthorized access attempts.
Reinforced Construction
Sentry Safes are constructed from durable materials, such as steel or composite metals. The reinforced walls and door withstand impact and drilling attempts, providing an impenetrable barrier against intruders.
Alarm Systems
Certain models of Sentry Safes come equipped with alarm systems that activate when the safe is tampered with. These alarms emit a loud siren to deter unauthorized access and alert nearby individuals.
Biometric Locks
For enhanced security, biometrics locks require a fingerprint or retina scan to grant access. This feature prevents unauthorized individuals from accessing the safe, as only authorized users can provide the required biometric data.
Time Delay Mechanisms
Time delay mechanisms allow users to set a predetermined delay before the safe can be opened after entering the combination. This feature discourages quick access attempts and provides additional time to prevent unauthorized entry.
Drop-Down Bolt
A drop-down bolt engages into the body of the safe, preventing the door from being pried or leveraged open. This mechanical protection adds an extra layer of security against forced entry attempts.
Combination Concealment
To deter shoulder surfing, some Sentry Safes feature adjustable combination dials that conceal the numbers as they are entered. This prevents potential intruders from observing the combination.
9. Security Cable
Sentry Safes often include a security cable that can be attached to a fixed object. This cable secures the safe, preventing it from being moved or stolen. The high-strength cable resists cutting attempts, ensuring the safe remains anchored in its designated location.
Electronic Locking Mechanisms
Electronic locking mechanisms offer a high level of security for Sentry safes. They utilize a programmable combination that grants access to the contents. These locks are powered by batteries, and some models may also feature an override key for additional convenience.
1. Changing the Combination
Changing the combination for an electronic locking mechanism typically involves these steps:
- Enter the current combination to open the safe.
- Locate the reset button, usually hidden within the safe.
- Press and hold the reset button while programming the new combination.
- Release the reset button once the new combination is complete.
- Close the safe and re-enter the new combination to verify it works.
2. Troubleshooting
If the electronic locking mechanism is not responding or the combination is incorrect, try these troubleshooting tips:
- Check if the batteries are low and replace them as needed.
- Ensure that the combination is entered correctly and retype it if necessary.
- Contact Sentry Safe customer support for further assistance.
3. Override Key
Some electronic locking mechanisms come with an override key. This key can be used to override the combination if you forget it or if the lock malfunctions.
4. Resetting with Override Key
To reset the combination using an override key, follow these steps:
| 1. | Insert the override key into the designated keyhole. |
|---|---|
| 2. | Turn the key clockwise to unlock the safe. |
| 3. | Press and hold the reset button. |
| 4. | Enter the new combination while holding the reset button. |
| 5. | Release the reset button and close the safe. |
5. Deadbolt Override
If the electronic locking mechanism fails completely, certain Sentry safes are equipped with a deadbolt override feature. This feature allows you to access the safe mechanically using a special tool.
6. Contacting Customer Support
If you encounter any difficulties with the electronic locking mechanism, contact Sentry Safe customer support for professional assistance.
Sentry Safe How To Reset Combination
To reset the combination on a Sentry Safe, you will need the original combination. If you do not have the original combination, you will need to contact Sentry Safe customer service for assistance.
To reset the combination, follow these steps:
1. Open the safe door.
2. Locate the reset button on the inside of the door.
3. Press and hold the reset button while you enter the new combination.
4. Release the reset button.
5. The new combination is now set.
People Also Ask About Sentry Safe How To Reset Combination
How do I open a Sentry safe without the combination?
If you have lost the combination to your Sentry safe, you can contact Sentry Safe customer service for assistance. They will be able to help you open the safe and reset the combination.
How do I change the combination on my Sentry safe?
To change the combination on your Sentry safe, follow the steps outlined in the above article.
How do I reset my Sentry safe to factory settings?
To reset your Sentry safe to factory settings, you will need to contact Sentry Safe customer service. They will be able to provide you with instructions on how to reset the safe to factory settings.
